a senior woman and her granddaughter

The Wesley Community Administrative Services Directory

Wesley’s administrative services staff is available to assist you with questions, billing, and other services. A list of contact information is provided below to help better serve you.

The Wesley Community Campus

131 Lawrence Street, Saratoga Springs, NY 12866

Administrative

J. Brian Nealon
CEO
(518) 691-1400

Charles “Dutch” Hayward
Chief Operations Officer
(518) 691-1402

Shelly Amato
Chief Strategy Officer
(518) 691-1416

Jessica Florio
Administrator, Wesley Health Care Center
(518) 691-1610

Kathy Byrnes
Administrative Assistant
(518) 691-1401

Wesley Health Care Center Admissions

Heather DellaValle
Admission Coordinator
(518) 691-1426

Aileen Shippee
Financial Admissions Coordinator
(518) 691-1409

Lamont Garso
MLTC Admissions Assistant
(518) 691-1631

Shelly Taylor
Admissions Assistant
(518) 691-1412

Personal Accounts / Bill Payments

Barb Morin
Resident Accounts Specialist
(518) 691-1415

  • Personal Accounts Payments/Balances/Statements
  • Cash Receipts/Credit Card Payments and/or Direct Deposit Setup/Cancellation

Embury Resident Rent Payments

Kati Squires
Embury Business Office Assistant
(518) 691-1648

Administrative Services Building

396 Louden Road, Saratoga Springs, NY, 12866

Katie Lahoff
Director of Finance
(518) 691-1417

Laurie Wetsel
Resident Financial Services Manager
(518) 691-1413

Candace Petruzzo
Accounts Payable Specialist
(518) 691-1542

Rachel LaChapelle
Embury Billing Specialist Accounting Assistant
(518) 691-1632

Resident Billing Services

  • Private Pay Bills/Refunds
  • Medicaid Resident Income Bills/Refunds
  • Medicaid Coverage Questions/Assistance
  • Medicaid Recertifications
  • Medicaid Application Process
  • Security Deposits Bills/Refunds
  • Insurance/Medicare Billing
  • VA Billing
  • Hospice Billing
  • Long Term Care Insurance Billing

Bobbi Fitzgerald
Billing Specialist
(518) 691-1535

  • Wesley residents whose last name begins with A – F

Cora Jo Benedict
Billing Specialist
(518) 691-1479

  • Wesley residents whose last name begins with G-O

Melissa Russo
Billing Specialist
(518) 691-1414

  • Wesley residents whose last name begins with P – Z
  • Woodlawn Commons

Resident Services

Diane Famiano
Business Office Assistant
(518) 691-1427

  • Newspaper Setup/Cancel/Change Service
  • Physician Bills or Medical Bills From Other Providers
  • Request For Inpatient Medical Records
  • Assistance With Other Outstanding Resident Bill

All Other Business Office Questions

Laurie Wetsel
Resident Financial Services Manager
(518) 691-1413

Business Office Hours: 9 am – 4 pm
Walk-in or available by appointment.

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The Wesley Community