The Wesley Community Administrative Services Directory

Wesley’s administrative services staff is available to assist you with questions, billing, and other services. A list of contact information is provided below to help better serve you.

The Wesley Community Campus

131 Lawrence Street, Saratoga Springs, NY 12866


J. Brian Nealon
(518) 691-1400

Shelly Amato
Chief Strategy Officer
(518) 691-1416

Greg Dixon
Chief Development and Marketing Officer
(518) 691-1402

Katie Lahoff
Chief Financial Officer
(518) 691-1417

Jessica Florio
Administrator, Wesley Health Care Center
(518) 691-1610

Heidi Eustis
Administrative Assistant
(518) 691-1401

Wesley Health Care Center Admissions

Heather DellaValle
Admissions Director
(518) 691-1426

Lynn Nitsche
Admissions Assistant
(518) 691-1409

Earline Stevens
Admissions Assistant
(518) 691-1412

Personal Accounts / Bill Payments

Barb Morin
Resident Accounts Specialist
(518) 691-1415

  • Personal Accounts Payments/Balances/Statements
  • Cash Receipts/Credit Card Payments and/or Direct Deposit Setup/Cancellation

Embury Resident Rent Payments

Peggy Deyoe
Embury Business Office Assistant
(518) 691-1648

Administrative Services

Therese Bosse
(518) 691-1618

Laurie Wetsel
Resident Financial Services Manager
(518) 691-1413

Christina Jankowski
Staff Accountant
(518) 691-1408

Kathleen Farone
Accounts Payable Specialist
(518) 691-1542

See assigned Billing Specialist below for the following services:

  • Resident Billing Services
  • Private Pay Bills/Refunds
  • Medicaid Resident Income Bills/Refunds
  • Medicaid Coverage Questions/Assistance
  • Medicaid Recertifications
  • Medicaid Application Process
  • Security Deposits Bills/Refunds
  • Insurance/Medicare Billing

Cora Jo Sayles
Billing Specialist
(518) 691-1479

  • Wesley residents whose last name begins with A-K
  • Woodlawn Commons Billing

Melissa Phillips
Billing Specialist
(518) 691-1414

  • Embury Utility Billing
  • Wesley residents whose last name begins with L – Z
  • VA Billing
  • Hospice Billing
  • Long Term Care Insurance Billing

Resident Services

Joanne Kosakowski
Business Office Assistant
(518) 691-1427

  • Physician Bills or Medical Bills From Other Providers
  • Assistance With Resident Personal Account Questions

All Other Business Office Questions

Laurie Wetsel
Resident Financial Services Manager
(518) 691-1413

Business Office Hours: 9 am – 4 pm
Walk-in or available by appointment.

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