THe Wesley Community as seen from the air. A series of buildings, including two 14 story towers, surrounded by an abundance of green areas.

Wesley Health Care Center Update For Families

Coronavirus Updates Home

May 26, 2020

Dear Residents and Families of Wesley Health Care Center,

As previously communicated, on Friday, May 15th, 2020, a total of 315 residents were tested for COVID-19, out of a total of 316 residents residing in the facility. Only one resident refused the test altogether. Test results were obtained for the facility on Saturday, May 16 and resulted in 310 negative COVID-19 tests. The remaining five residents not included in this total were re-tested on Tuesday, May 19th, 2020 and all five results were negative for COVID-19. This concludes that all 315 Residents residing in the nursing home were negative for COVID-19. These results are a true testament to the great work that our Wesley team members are doing in adhering to our strict protocols and procedures. Wesley remains committed to continuing to conduct infection control surveillance and monitor all residents for signs and symptoms related to the virus. All new admissions will continue to be required to provide a negative test result prior to arriving to the facility.

In addition, in response to the New York State Governor’s Executive Orders, and specifically in response to Executive Order 202.30, the Wesley Community has established a testing plan with Saratoga Hospital which was initiated on Wednesday, May 20, 2020 requiring mandatory testing for all Wesley Health Care Center and Woodlawn Commons personnel for COVID-19. Testing applies to all personnel of both organizations who are working on-site, which includes all Personnel, Contract Personnel, Medical Personnel, Operators and Administrators. Only results of positive staff test results will be communicated to all residents, health care proxies and staff within 24 hours of the results being received. Please note that no positive COVID-19 staff members will be allowed to work per the Department of Health Guidelines.

While Wesley Health Care Center remains under strict no visitation policies, as well as limiting residents to their units, we do recognize that outdoor moments are an essential part of a resident’s psychosocial needs. Due to our facility receiving all negative resident test results, we have re-evaluated outdoor resident opportunities. Effective Wednesday, May 27, 2020 we will be initiating a safe and controlled process for residents to utilize the Springs Courtyard at Wesley Health Care Center. Each unit will be scheduled for a limited time and number of residents each day, Monday through Friday, weather permitting, for the use of the Courtyard. Residents will be required to wear a mask, maintain social distancing and conduct routine hand hygiene. We will be monitoring this process closely to ensure guidelines are followed.

Thank you for your ongoing patience and support. If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

May 17, 2020

Dear Residents, Families and Staff of Wesley Health Care Center,

As previously communicated, the New York State Department of Health (DOH) implemented a plan for COVID-19 testing of all residents, long-term and short-term, residing at Wesley Health Care Center. A team of Nurses from the Department of Health arrived at the facility on Friday, May 15th to conduct COVID-19 testing for all of our residents. The swabbing was successful and our Wesley team members worked hard to ensure resident comfort throughout the process.

On Friday, May 15th a total of 315 residents were tested, out of a total of 316 residents residing in the facility. Only 1 resident refused the test altogether. Test results were obtained for the facility late in the afternoon on Saturday, May 16th and resulted in 310 negative COVID-19 tests. The remaining five residents not included in this total were tested, but were unable to receive a test result due to damage to the sample during transportation. These five residents and their representatives were notified directly by the Infection Preventionist this morning. Wesley is working with the Department of Health for further guidance on any retesting needs. It is important to note however, that all residents whose tests were unable to be processed or had refused, show no signs or symptoms related to the virus.

These results are a true testament to the great work that our Wesley team members are doing in adhering to our strict protocols and procedures. Their efforts continue to ensure the success and well-being of our residents and staff. Wesley will continue to set forth safety measures and precautions to ensure the continuity of our success.

Thank you for everyone’s ongoing support and hard work as we face these challenging times – Wesley Strong!

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

May 15, 2020

Dear Residents, Families and Staff of Wesley Health Care Center,

Wesley Health Care Center will be initiating the use of a new cleaning chemical that we would like to make you aware of. Wesley will be introducing GR-AD Pro Advanced Healthcare Disinfectant to our regular housekeeping routines throughout the facility beginning Wednesday, 5/20/20. This chemical is EPA-Approved to kill multiple pathogens within 1 minute of exposure, specifically Influenza and Human Coronavirus, among many other viruses and bacteria. GR-AD Pro technology creates a physical barrier protecting the surfaces and preventing microbes from finding a home. The chemical is formulated to be safe for everyday use, improves disinfection, and continually protects surfaces in-between cleanings.

Our Housekeeping team will be initiating a single application to each resident room after a full terminal clean is conducted and then again every 30 days. The application has a drying time of 2-3 minutes, remains odorless, and does not require rinse. This new procedure will require applying an application to high-touch surfaces within a resident’s room. It will also be applied to other high traffic areas of the unit including dining rooms and common areas. It is important to note that GR-AD Pro is 100% non-toxic and free of harmful chemicals, arsenic, volatile organic compounds, heavy metals, or polychlorinated phenols and can be applied while individuals are in the room. However, residents do have the right to refuse the use of this disinfectant in their room, and should notify their housekeeper if they do not wish it to be applied. The Wesley Housekeeping team will ensure the resident is comfortable with this new process before applying in occupied rooms.

Our housekeeping team is working hard to continue to clean all of our high-touch surfaces. Wesley’s goal is to continue to enhance all aspects of infection control practices and ensure the safety of our residents and staff.
If you have any additional questions or concerns, please contact the Director of Housekeeping, Lisa Wallace at 518-691-1613, lwallace@thewesleycommunity.org or me at 518-691-1610 or jflorio@thewesleycommunity.org.

Thank you!

Sincerely,

Jessica Florio, Administrator

 

May 14, 2020

Dear Residents, Families and Friends:

Thank you again for all your support over these past many weeks as we all continue to deal with the challenges the COVID-19 pandemic has created. I also want to thank you for your cooperation with our New York State mandated visitation restrictions as we try to protect all our residents against the COVID virus.

I want to take this opportunity to explain a couple of very recent changes being required of all nursing homes in the State regarding COVID testing. I also wish to provide an example of the timing of the Governor’s reopening plan and when it may impact any changes to our visitation restrictions.

This past Sunday, 5/10/20, the Governor announced an Executive Order requiring all Nursing Home and Assisted Living staff and contracted personnel who work more than 3 days a week on-site to be tested for COVID-19 twice a week. Staff and contracted personnel who work on-site 3 or fewer days a week would only need to be tested once a week. Then on 5/13/20 Wesley was contacted by the New York State Department of Health (NYSDOH) to initiate COVID-19 testing for all residents. The frequency of resident testing remains unclear. NYSDOH has left it up to each nursing home to identify a plan that will allow for the staff testing. We are currently working with Saratoga Hospital, the County Department of Public Health and others to implement this plan.  NYSDOH has indicated that they will be supplying the staff to administer the tests to our residents. Our Administrator, Jessica Florio, issued a full letter on Resident testing earlier today, which is available on this web page below my letter (see Jessica’s prior update by scrolling down). Without question, this is a very fluid situation and I encourage you to check our website frequently for updates.

As we all know, New York State was put on pause until at least May 15. Today’s reality is that there are only 5 of the 10 regions in the State that are poised to meet all 7 of the Governor’s re-opening requirements.  The Capital Region, which includes Saratoga County, is NOT one of those regions. Here is a link to the State’s current chart showing how each region matches up to the 7 requirements: https://forward.ny.gov/regional-monitoring-dashboard.

You can see that our region needs to meet two more prerequisites before we can even begin to reopen. It is presumed that it will take at least another week for our region to achieve these last goals. Once we do, then the Governor’s 4-phased reopening process would begin. Each phase will be given at least 2 weeks before the subsequent phase would begin. Retirement Communities, like Wesley, are in Phase 4.

Assuming we meet all 7 requirements by May 25th, let’s look at a potential timeline for when some type of person-to-person visitation could begin on the Wesley campus. Phase 1 would begin on May 25th.  Phase 2 would start no sooner than June 8th, Phase 3 June 22nd and finally, Phase 4, which includes the Wesley campus, would start no sooner than July 6th. Again, this is the MOST OPTIMISTIC plan we can see for any level of easing of visitation restrictions at Wesley. If it takes longer to reach those last two requirements or if there is an uptick in COVID cases during any of the first 3 Phases of the reopening, then Phase 4 initiation will get pushed out further.

As you can see, this is a complicated process and we may only be halfway through it. In the meantime, we are working hard to accommodate any family that would like to have an electronic meeting. If you want to arrange such a visit, please visit www.thewesleycommunity.org/coronavirus-updates/skype-guidance-for-families-of-wesley-health-care-center-residents and follow the directions. Also, I’d like to remind everyone of the COVID-19 hotlines to answer your questions. For residents and families residing in the Victoria or Hathorn Building, call 518-691-1690. For residents and families residing in the Springs Building, call 518-691-1691. These phones are operated from 8:00 a.m. to 4:00 p.m. Monday through Friday.

I continue to be pleased to say that at this time that none of our residents or staff have COVID-19.  

We continue to encourage family members to sign up to receive text alerts about Wesley by texting WesleyUpdates to 81437 to opt-in to text updates for Wesley Health Care Center.   In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

While none of us like the measures that had to be taken, they are what is required by regulation and from a precautionary perspective. Please realize that we cannot and will not deviate from these practices.  We are aware of the difficulty associated with this current situation, and we will continue to work with you to ensure you stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1400, Administrator Jessica Florio at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

J. Brian Nealon, CEO

Coronavirus Updates Home

May 14, 2020

Dear Residents and Families of Wesley Health Care Center,

Wesley Health Care Center has been contacted by the New York State Department of Health (DOH) in regards to the coordination of COVID-19 testing for all residents, long-term and short-term, residing within the Nursing Home. We received notification late afternoon on Wednesday, 5/13/20, that a team of Nurses from the Department of Health will be arriving at the facility around 10:00 am on Friday, 5/15/20 to conduct COVID-19 testing for all of our residents. The type of swab that will be utilized is the Nasopharyngeal (NP) swab which is inserted into the nostril. The team will be required to wear personal protective equipment and will be screened prior to entry per our usual screening process to ensure resident and staff safety. We anticipate Wesley team members will be accompanying the team onsite in order to ensure our residents’ comfort.

Wesley will be working hard to maintain everyone’s safety and comfort during the resident testing in order to comply with Governer Cuomo’s recent directive to test all nursing home residents. At this time, Wesley has no residents that have tested positive for the virus nor are showing signs or symptoms in relation to the virus.

Resident and Resident Representative consent and a Provider’s order is needed and will be gathered prior to the testing being conducted. Starting today, 5/13/20, the RN Unit Coordinators and Social Workers are conducting calls to all Resident Health Care Proxies in order to receive consent for those residents that can’t offer consent themselves. Residents who are able to make their own health care decisions will provide the consent for testing. Please be patient while they work to communicate this new requirement with residents and families. Residents who have already tested negative for COVID-19 will be tested again per the Department of Health. Residents and/or Health Care Proxy are able to refuse the COVID-19 test, which will be documented and communicated to the Department of Health upon their arrival. However, it is important to note, that we have been directed by the Department of Health Representatives, that those who do refuse might need to be cohorted to a new location within the facility. This will not be conducted without further guidance from the DOH. Any changes related to resident moves will be communicated to the resident and family.

It is anticipated that the turnaround time for the test results are anywhere from 24-48 hours. Positive test results will be communicated as soon as they become available to the Resident and Health Care Proxy. In addition, all residents, families and staff will be notified of any positive cases. It is our understanding that this test will only be conducted once.

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

May 11, 2020

Dear Residents, Families, Staff and Friends of Wesley Health Care Center,

To continue to keep all of you apprised of our ongoing facility status, I am sharing an update in regards to the initiatives that are currently underway at Wesley Health Care Center.

Wesley has initiated an early detection protocol for any possible signs of COVID-19 with our residents. As previously communicated, all residents are under daily surveillance for changes in temperature and signs or symptoms related to respiratory illness. This early detection protocol allows for isolation rooms to be immediately initiated for residents when one or both residents in a room together have a change in condition of any kind. This is a proactive, precautionary measure to allow for enhanced surveillance and the setup of an isolation cart, which in turn initiates utilization of additional PPE for staff and resident protection, until a diagnosis can be determined. To date, using this process has allowed for additional time to conduct necessary labs and testing in order to determine a non-COVID diagnosis, while maintaining safety for staff and residents.

To date, there have been a total of five residents that were tested for COVID-19 at Wesley Health Care Center. All five residents’ COVID-19 test results were negative. In addition, the two staff members that were previously communicated as being deemed clinically positive, were re-tested for COVID-19, and results were negative for the second time. We have had only one confirmed positive staff member, which we announced in March, who, thankfully, has since recovered.

Any future resident cases of suspected COVID-19 would initiate an immediate isolation for the resident and their roommate as well as family notification. With direction from our Medical Director, Medical Providers, Infection Preventionist, as well as the New York State Department of Health, testing would be initiated. The unit with the suspected case would be closed, isolating all residents to their rooms and any unnecessary traffic from facility staff would be eliminated pending test results. Resident, Healthcare Proxy and Staff notifications would be initiated for the facility. The transfer of staff between closed and non-closed units will be avoided as much as possible until the unit is re-opened or test results are obtained. These are additional precautionary steps we have taken to maintain safety of residents and staff throughout the facility.

Daily screening continues to occur for any individual entering the facility in order to identify a fever or any signs of illness prior to being allowed to enter. Those that present with any signs of illness are being deferred to their primary care physician for testing needs. Our Employee Health Coordinator is surveilling staff illnesses on a daily basis and only approving staff to return to work after they have met the established health criteria. Employees that test positive for COVID-19 will not be allowed to work without following proper guidance criteria from the NYS Department of Health. On 5/10/20, the NYS Governor Andrew Cuomo announced that long-term care facilities will require twice-weekly coronavirus tests for all staff. We are working with the Department of Health and will participate with staff testing as directed. In addition, it was also announced that hospitals shall not discharge a patient to a nursing home, without first performing a diagnostic test for COVID-19 and obtaining a negative result.

I also wanted to share some updates regarding staffing initiatives that are underway as healthcare facilities across the nation continue to struggle with decreasing numbers of healthcare professionals. Wesley has been able to hire some additional support staff throughout various departments including Unit Assistants to assist with non-clinical duties with the goal of transferring into our CNA class. Due to the pandemic, Wesley’s CNA class was suspended to limit risk of exposure due to the close contact of the classroom setting. In addition, Prometric, the institute for providing nurse aide testing, initiated a suspension of all nurse aide testing (initially effective 3/17/20 through 5/31/20, to be extended if necessary) since the exam includes a skills demonstration component requiring close interaction. Wesley has plans to re-establish an altered CNA class again in the coming month with strategies of adopting graduates as mentored CNA’s until testing can resume. Wesley has also initiated an abbreviated training program for Unit Assistants to offer support as feeding assistants on the units under the New York State Department of Health (NYSDOH) waiver from the Centers for Medicare & Medicaid Services (CMS). Wesley is utilizing the NYS staffing online portal as another recruitment resource, helping connect healthcare facilities across the state with the nearly 80,000 healthcare workers who have volunteered to work on a temporary basis during the COVID-19 pandemic. In addition, Wesley has hired companions through our Wesley Senior Solutions Homecare organization and is recruiting Agency Nursing Staff, offering referral incentives to current employees, sign-on bonuses for specific nursing positions and continuing to expedite interviews and onboarding through the use of virtual technology. We are hiring and have publicized this fact widely, in addition to paid advertising highlighting openings, and will continue to do so.

Full masking and ongoing handwashing will continue to be required among all individuals in the facility. All units remain on isolation restrictions, however we will continue to offer virtual Skype visits through our Life Enrichment team. To learn how to set up a virtual visit, please visit our Wesley Website and review our Skype Guidance. We encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437 to opt-in. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates. We also offer a COVID Hotline for residents and families. The COVID Hotline is operational Monday through Friday, 8 am – 4 pm in order to ask additional questions related to the facility’s status. Residents and Families residing in the Victoria or Hathorn Building should dial 518-691-1690. Residents and Families residing in the Springs Building should dial 518-691-1691.

As New York State is still on pause through May 15 and regional openings are yet to be determined, Wesley will remain under strict no visitation and resident isolation guidelines. More detailed information will be sent out in regards to this as we receive information from the NYS Department of Health. We remain committed to communicating our facility status to our residents, staff and families as we realize the uncertainty of the COVID-19 pandemic and its effects for everyone. We take our residents and our staff’s safety very seriously and will continue to communicate any changes in the facility’s status as quickly as possible.

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Thank you for everyone’s ongoing support and the dedication and hard work being set forth by our Wesley Team Members.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

May 5, 2020

Dear Residents, Families and Friends of Wesley Health Care Center,

Thank you for the continued support and kind words being shared with our team daily. We truly appreciate your patience and understanding as we work together through this unprecedented situation. Our dedicated team is working hard to keep our residents and staff safe – and this will continue to be our highest priority.

As we work to meet the many challenges this pandemic presents, I am writing to remind you of the many safety precautions that are in place for the safety of our staff and residents:

  • Masking is required at all times by all individuals entering the building. Anyone who violates this policy is being held accountable.
  • Hand sanitizer, hand soap, and PPE are available in all necessary locations and we have an adequate supply on hand.
  • Screening, including temperatures and a symptoms check, is occurring 24/7, 7 days a week.
  • No entry is allowed for any individual with a fever, respiratory symptoms, or other symptoms identified by the CDC. Any person with symptoms is not being allowed to work until they resolve.
  • All exterior doors have been locked and individuals may only enter through the Springs main entrance where the screening process takes place.
  • Vendor transportation companies require masking and cleaning of vehicles for all necessary resident appointment transportation. This also includes other necessary vendors who are still approved to conduct services.
  • All residents have been isolated to their unit to limit mobility around the facility and maintain safety. Our Life Enrichment team is working hard to create individualized engagement activities.
  • Visitation Restrictions of all family members continue including strict guidelines for end of life cases to limit traffic in the facility. Video conferencing alternatives have been put in place.
  • Cleaning of all high-touch surfaces has been increased throughout each day by the Housekeeping Department.
  • Guidelines have been initiated for deliveries of Resident items. Items will be cleaned and held for 24 hours prior to delivery to a resident. Recommendations to refrain from stuffed animals and blankets have been expressed.
  • Our admissions team uses a screening questionnaire for all new admissions and readmissions prior to a bed offer being made to ensure they meet criteria including: negative for Covid 19 if tested, no fever or fever-reducing medications, and no COVID-19 related symptoms.
  • New admissions and readmissions are being cohorted and monitored for 14 days on the 2 Hathorn designated unit.
  • Leadership is participating in weekly Medical Director discussions, Leading Age webinars and Department of Health conference calls to ensure we have the latest information and guidance. This also includes learning from the experiences of local nursing homes
  • No employee who has tested positive may return to work until 14 days has concluded with no signs or symptoms. Daily monitoring calls are conducted by Employee Health and Saratoga County Public Health.
  • There is ongoing surveillance of all residents in the facility for increased temperatures and other COVID-19 related symptoms and immediate isolation implemented when necessary as a precautionary measure.
  • There is ongoing surveillance by the Employee Health Office for all staff that report ANY illness.
  • We have restricted some provider face to face visits by using telehealth.
  • There are ongoing guidance discussions with NYS Department of Health and Saratoga County Public Health for clear directives when staff cases have been identified.

Family inquiries regarding COVID-19 testing of residents will only be conducted at the direction of the New York State Department of Health in collaboration with our Medical Director and Medical Providers. Testing would only be initiated if the resident’s symptoms meet the criteria provided by the Department of Health.

As governors take steps to reopen their states in the wake of the COVID-19 pandemic, Wesley will be evaluating the situation cautiously and at the direction of the New York State Department of Health. Visitation restrictions as well as isolation restrictions among the units will remain in place until further notice, but will continue to be re-evaluated. Wesley will remain very cautious in relaxing any current protocols in place in order to continue protecting our residents and staff.

Please know that Wesley Health Care Center will continue to re-evaluate any vulnerable area that may arise to ensure your safety and react quickly. We take our residents and our staff’s safety very seriously and will continue to communicate any changes in the facility’s status as quickly as possible.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Thank you for your kindness and understanding during this challenging time.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

April 29, 2020

Dear Residents, Family and Friends of Wesley Health Care Center:

The Wesley Community was today informed that a second staff member at Wesley Health Care Center has been deemed clinically positive for COVID-19 according to Saratoga County Public Health Services. The staff member tested negative, however was classified positive after presenting with symptoms consistent with COVID-19. The staff member last worked on April 24th, 2020, exclusively on the 4 Springs unit. This is in addition to the staff member from the 2 Springs unit deemed clinically positive, but with negative test results, that was announced yesterday.

Employees who may have been in contact with this individual were identified and are required to self-monitor for changes in temperature and respiratory symptoms. Additional employee monitoring will continue. All Residents and Resident Representatives on 4 Springs were notified of this new development. Currently, we do not have any residents on the 4 Springs unit presenting with COVID-19 related signs or symptoms.

The New York State Department of Health has been made aware of these developments. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No residents have tested positive for COVID-19 at this time, however to date, we have had two staff members removed from work that have been deemed clinically positive for the virus, but tested negative.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will be operational Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691.

We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

 

April 28, 2020

Dear Residents, Family, Staff and Friends of the Wesley Health Care Center:

The Wesley Community was today informed that a staff member at Wesley Health Care Center has been deemed clinically positive for COVID-19 by Saratoga County Public Health Services. The staff member tested negative, however was classified positive after presenting with symptoms consistent with COVID-19. The staff member last worked on April 19, 2020, exclusively on the 2 Springs unit, at which time the individual did not present with any signs or symptoms..

Employees that were in contact with this individual on this date have been notified and are required to self-monitor for changes in temperature and respiratory symptoms. Additional monitoring will continue for the next 7 days for all employees that work on the 2 Springs unit. All Residents and Resident Representatives on 2 Springs were notified of this new development. Currently, we do not have any residents on the 2 Springs unit presenting with COVID-19 related signs or symptoms.

The New York State Department of Health was made aware of this development. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No additional staff or any residents have tested positive for COVID-19 at this time.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will be operational Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691.

We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

April 23, 2020

Dear Residents, Family, Staff and Friends of the Wesley Health Care Center:

First and foremost, thank you for the outpouring of support we have received over the last few weeks. We greatly appreciate the meals, flowers, tablets, fabric masks and uplifiting messages from our community. We also want to thank you for your continued respect of our current visitation guidelines as we work to defend against this virus.

To our very dedicated and hardworking staff: your commitment to delivering the highest level of care while supporting and initiating pertinent safety strategies in these unprecedented times exhibits the true mission of our organization and our core values. Thank you for all that you are doing to protect all individuals on our campus.

I am sure you have seen the media reports about the impact this virus is having on nursing homes throughout the country. As a long-term care facility, we recognize the vulnerability of our nursing home residents. At this time, none of our current residents have tested positive for COVID-19. We continue to monitor our residents and staff closely, including full screenings of all staff members prior to each shift. If any resident exhibits symptoms of COVID-19, we will immediately take precautions to protect the community in concert with guidelines offered by the New York State Department of Health and our Medical Director.

In the event we do have a positive test, additional steps will be taken, including the notification of all family members and staff. We are also continuing to follow directives given by our Medical Director, in addition to guidelines by the New York State Department of Health, Centers for Medicare and Medicaid Services, and the Centers for Disease Control and Prevention.

We encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437 to opt-in. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

In an effort to continue communication regarding the facility’s status, a COVID Hotline has been setup for residents and families. The COVID Hotline will be operational Monday through Friday, 8 am – 4 pm in order to ask additional questions related to the facility’s status. Residents and Families residing in the Victoria or Hathorn Building should dial 518-691-1690. Residents and Families residing in the Springs Building should dial 518-691-1691.

We reassure you of our full commitment to doing everything possible to keep your loved ones safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

For more information, visit www.thewesleycommunity.org/coronavirus-updates. If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

We wish you continued good health.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

April 6, 2020

Dear Residents, Family, Staff and Friends of  the Wesley Health Care Center,

This update shares important information regarding Wesley Health Care Center’s continued efforts to prevent the spread of COVID-19.

The Wesley Community understands the critical importance of limiting exposure to the coronavirus and is strictly following all recommended measures to protect our residents and staff during this global health crisis, including those noted in this letter, by the New York State Department of Health, Centers for Medicare and Medicaid Services, and the Centers for Disease Control and Prevention.

Wesley has designated only one entrance into Wesley Health Care Center, which is the Springs entrance. Any individual entering through this entrance will continue to be be screened for possible signs and symptoms and their temperature will continue to be taken. Anyone exhibiting cold, respiratory, or digestive symptoms will be sent home to limit any risk of potential exposure. In addition, we are continuing to limit visitation of any kind, including unnecessary external medical provider visits and outside community resident appointments.

Infection control policies are in place and have been re-emphasized with our entire team, including, but not limited to, proper use of personal protective equipment, hand hygiene and masking requirements. Wesley has been working closely with Saratoga County Emergency Management and has an adequate supply of necessary isolation supplies and personal protective equipment to maintain the safety of residents and staff at this time. Our on-site physicians continue to conduct necessary medical visits for residents. In addition, our psychologist and psychology providers have been setup via telehealth to continue to offer support services to our residents.

Communal dining and group activities remain discontinued to maintain social distancing. However, in an effort to support resident well-being during this unprecedented time, Wesley’s Life Enrichment team is working hard to conduct individualized engagement opportunities as well as video communications for families to stay connected with their loved one.

Last month, the New Your State Department of Health issued an advisory that no resident shall be denied re-admission or admission to a nursing home solely based on a confirmed or suspected diagnosis of COVID-19. If a hospitalized patient is deemed medically stable for discharge, meaning seven days from onset of diagnosis or three days asymptomatic without the use fever-reducing medications and meets other criteria for nursing home admission, we are unable to deny admission.

We want to reassure you that if this situation presents itself, Wesley is prepared. The Outpatient Therapy Gym has been designated as the location for admitting potential COVID-19 patients. This location was chosen as it is on the ground floor, has a separate entrance and is away from all resident units. Wesley will be designating staff to specifically work in this area and they will not work on any other floor. Medical services will be provided through Telehealth, limiting the need for our current providers to work in this area.

In the event that a current resident does become symptomatic with COVID-19, a procedure has been created to maintain all resident and staff safety. This procedure would include isolating the resident and relocating them to the designated COVID-19 treatment location to minimize exposure to other residents. At this time, we have no residents exhibiting signs or symptoms in correlation to the virus and will continue to take all necessary measures to maintain the safety of our residents and staff.

The New York State Department of Health has established designated email addresses for questions specific to nursing home guidelines. Families and residents can reach them via covidnursinghomeinfo@health.ny.gov.

In addition, the New York State Department of Health is providing updated information on the coronavirus and its efforts via https://coronavirus.health.ny.gov/home.

Please visit www.thewesleycommunity.org/coronavirus-updates for continually updated information on this evolving pandemic and The Wesley Community’s efforts to ensure the health and safety of our residents, clients and staff.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

We wish you continued good health.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

March 12, 2020

Dear Residents, Family and Friends:

The health threat posed by coronavirus (COVID-19) to our older population is extreme, especially at senior living campuses. According to the Centers for Disease Control and Prevention, older adults are among those most at risk of becoming seriously ill as a result of coronavirus. We have been closely monitoring the situation and following guidelines from the appropriate federal and state agencies in relation to this evolving public health crisis.

Based on the most recent recommendations from the Centers for Medicare and Medicaid Services and in an effort to preclude the spread of coronavirus to our highly vulnerable residents and the dedicated staff who care for them, The Wesley Community has made the difficult decision to discontinue all non-essential visits to the Wesley Health Care Center, effective immediately until further notice. This new policy includes visits by family members and is designed to protect the health and well-being of our residents.

Visitors will only be allowed into the facility if deemed essential or for end-of-life situations. Staff and visitors granted access will be required to go through a screening process by a trained employee.

All traffic into and out of Wesley Health Care Center will be limited to the main (Springs) entrance and the Hathorn Building entrance.  This includes staff, who will be screened before every shift.

Alternative means of communicating with loved ones are being implemented by our Life Enrichment Team, including the use of video conferencing. Residents are also advised to discontinue all non-essential off-campus travel.

We want to emphasize that we have zero cases of coronavirus or the flu at Wesley Health Care Center and have no quarantined staff as of this letter.

There are important additional changes to Embury Apartments and Woodlawn Commons that impact Wesley Health Care Center residents, including:

  • Embury Café at Embury Apartments is closed to non-Embury residents and to non-Embury staff.
  • Georgia’s Restaurant at Woodlawn Commons is closed to non-Woodlawn residents and non-Woodlawn staff.
  • The Gift Shop at Wesley Health Care Center will have limited hours and be available to Wesley Residents.

We will continue to recommend that all individuals take precautions to maintain their health and protect the health of others. The New York State Department of Health recommends the following best practices:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick and stay home when you are sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Clean and disinfect frequently touched objects and surfaces.

We do not take these decisions lightly. We understand the importance of family and assure you that these new policies are necessary to best protect your loved ones based on the guidance we have received from the CDC and CMS. We will continue to work closely with the New York State Department of Health, Saratoga County Public Health Services, Centers for Medicare and Medicaid, and the Center for Disease Control and will keep you updated as matters continue to evolve.

If you have any questions or concerns, please contact us at 518-587-3600.

Sincerely,

Dutch Hayward, Chief Operating Officer

Coronavirus Updates Home

The Wesley Community