THe Wesley Community as seen from the air. A series of buildings, including two 14 story towers, surrounded by an abundance of green areas.

Wesley Health Care Center Update for Families

Coronavirus Updates Home

September 21, 2020

Dear Residents, Families, Staff and Friends of Wesley Health Care Center:

Wesley has structured a safe and controlled outside visitation plan following the updated Department of Health guidelines that will allow for limited visitation to occur. We are working diligently to have an outside designated location protected from the weather, per these guidelines. Visitation was not immediately started due to our need to adequately assess the new guidelines and make alternative plans to our original submissions to the NYS Department of Health. The good news is that the NYS Department of Health guidelines have changed so that in the event that a positive staff or resident case occurs, visitation would be discontinued for 14 days rather than the previous 28 days.

Prior to a kick-off date for visitation being determined, the facility is required to meet many criteria outlined in this new guidance. After the nursing home demonstrates that all of the criteria have been satisfied, the NYS Department of Health will be notified. While initiatives are underway, Visitation Guidelines have been created and it is expected that all prospective visitors review the guidelines prior to the implementation of visitation. The visitation plan, which includes the detailed description of expectations for in-person visits, as well as the guidelines that all residents and family members must follow are included with this communication, and are also available online as “Visitation Guidelines 2020” by going to:    https://www.signupgenius.com/org/thewesleycommunity; Access code: Wesl3y.

While a kick-off date is still being planned for the coming weeks, there are significant requirements within the new visitation plan, which I would like to make everyone aware of now. As a reminder, the in-person visitation structure that Wesley has had historically, before COVID-19, will be much different for our residents and families for the foreseeable future. An outdoor visitation space is required for visits and an alternative indoor visitation space for certain circumstances has been created as an alternative backup location. Unit visits are not permitted at this time and End of Life Visitation Guidelines will not change. Plastic barriers will be in place at all indoor and outdoor in-person resident visiting stations per the Department of Health guidelines with only 2 visitors per resident. Unfortunately, no eating, drinking or physical touch will be possible during any visit as social distancing must be maintained. Another significant change is that all indoor and outdoor in-person visits, except window visits, require all attendees to present a negative COVID-19 test result at the screening table for all visits. The test must be taken within the last 7 days from the date of the visit and clearly identifies the attendee’s full name, date collected and test result for each visit scheduled. Antigen tests will not be accepted. Failure to provide the test result upon arrival will result in a failure to pass the screening process and no visit will occur.

Testing Location Resources can be found by going to: https://www.leadingageny.org/topics/coronavirus/testing-location-resources/.

Due to COVID-19 tests needing to be taken within 7 days of the date of the visit, please do not get tested until a visitation start date has been communicated. We will be sure to give everyone enough time to plan for testing.

Due to in-person visits looking and feeling very similar to a window visit, we highly encourage families to still conduct outside window visits or skype visits rather than in-person visits for as long as the weather will allow in order to limit our facility’s exposure risk to COVID-19. Window visits do not require a negative COVID-19 test or screening procedures, can include up to 6 visitors (rather than 2 visitors for in-person visits) and do not restrict pets. In addition, in-person visits are limited to Monday – Friday, 9 am – 3 pm while window visits will be M-F, 9a – 5p. During the online scheduling process, visitors will have the option of choosing between a window visit or an in-person visit.

Masking and hand hygiene are our highest priority for all visitors. Visitors must bring their own face mask. Anyone arriving without a face mask will not be allowed entry/visit. The mask must be properly worn over the nose and mouth by both visitor and resident throughout the entirety of the visit. Visitors who mask inappropriately, or pull mask down during a visit, or refuse to mask properly will be asked to leave. A face mask will be provided to Visitors who are found to lack an acceptable face mask. Scarves, Buffs, Gators,  or masks with vents/valves are not permitted as appropriate masks. Cloth masks are appropriate but must fit securely to bridge of nose and face. 2 or 3 ply layered masks are encouraged. Just wearing a face shield is not permitted. Residents are also required to mask during the entire visit. Residents not able to mask appropriately will be provided a face shield. No Visitor should direct a resident to remove their mask for any reason during the visit. If any visitor fails to adhere to the safety protocols put in place, the individual will be prohibited from visiting for the duration of the COVID-19 NYS-declared public health emergency per the Department of Health Guidelines.

In addition, while limited scheduled visitation is allowed, restrictions are still in place as required by the Department of Health, which includes residents only leaving the facility to attend medically necessary community medical appointments, or leaving their unit in order to utilize their scheduled courtyard time, or other services such as therapy or in-person or window visits. All residents are still required to be transported through our partnering transportation organization, Amazing Grace Transportation. Transportation drivers are abiding by the weekly testing requirement and following infection control practices as required. Family transportation to and from medical appointments is still not permitted at this time. We also respectfully ask that families do not meet their loved one at any medically necessary appointments to eliminate risk of exposure.

Residents who reside on 2 Hathorn are excluded from any visitation due to current quarantine requirements and must utilize Skype visits as an alternative for family engagement. 2H families can continue scheduling themselves for limited Skype visits which have been made available Monday thru Friday, 1 pm – 4:30 pm.

2H Skype visits need to be pre-scheduled by going online to:

www.signupgenius.com/org/thewesleycommunity The Access Code is: WesL3y

For all other units, Skype visits are still available and will continue on Wednesdays and Thursdays, 1 pm – 5:00 pm: 2V, 3V, 4V, 2S, 3S, 4S, 5S, 3H Skype visits need to be pre-scheduled by going online to:

www.signupgenius.com/org/thewesleycommunity The Access Code is: WesL3y

For scheduling questions, concerns or special requests related to any visit, please contact Life Enrichment Director, Meghan DiMeglio at 518-691-1480 or madimeglio@thewesleycommunity.org.

Finally, on September 15, 2020, the Department of Health required a Pandemic Emergency Preparedness plan to be accessible to residents and their families. Wesley’s Pandemic plan can be found by going to: www.thewesleycommunity.org where a link to our plan is directly listed under Coronovirus Resources on the home page. If you have any additional questions or concerns, please contact me at 518-691-1610, jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402. Additional information regarding visitation will be communicated as soon as possible. Thank you for your patience as we work through this process.

Sincerely,

Jessica Florio, LNHA, Administrator

See Current Visitation Guidelines Here: 9-21-2020 Visitation Guidelines

Coronavirus Updates Home

September 15, 2020

Dear Residents, Families and Friends of Wesley Health Care Center:

We are aware of the New York State Department of Health announcement today with new guidelines around Limited Visitation for Facilities Without COVID-19 for at Least 14 Days. As this was just announced today, we are reviewing these new guidelines in detail and will seek any further clarification from the New York State Department of Health. This is not an immediate process and will require some time on our part to assess these updated safety protocols and criteria outlined by NYS DOH.

We will be evaluating these new guidelines and our controlled in-person visitation plan to ensure every precaution is taken to maintain resident, staff and family safety.

When we have an approved plan based on these new guidelines from NYS DOH, we will communicate that to our residents, staff, and families as soon as a start date is able to take place. Please do not inquire directly about in-person visitation until our revised plans are announced. Window and Skype visits will continue as scheduled until any further instructions are provided to you.

Thank you for your patience and understanding as we work through this challenging time for all.

Sincerely,

Jessica Florio, LNHA, Administrator

 

September 3, 2020

Dear Residents, Family and Staff of Wesley Health Care Center:

As previously communicated, The Wesley Community was informed on Friday, August 28, 2020 that a staff member at Wesley Health Care Center had tested positive for COVID-19. The individual was immediately furloughed and will not return to work until 14 days have passed and a negative COVID-19 test is received. The staff member last worked on August 25, 2020 from 8:00 am – 3:00 pm and provided services to a limited number of residents who reside in the Springs and Victoria Building. This staff member had limited exposure to other staff members due to their controlled work space located on the ground floor and the service they provide.

On Tuesday, September 1, 2020 all residents and their roommates who were potentially exposed were tested for COVID-19 which was one week from the exposure date. The test results were received this morning and all resident test results were negative. However, these residents and their roommates will remain on isolation for the full 14 days following the exposure. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19 and are committed to communicating to our residents, families and staff any changes to the facility status as soon as possible. No residents have tested positive for COVID-19 at this time and no other staff members have tested positive for COVID-19 at this time.

Currently, we do not have any residents presenting with COVID-19 related signs or symptoms. Employees who had direct contact with this individual were furloughed from the facility for a total of 14 days and will require a negative test prior to return. Additional employees who may have been in contact with this individual were identified, and are being monitored by Employee Health to ensure the required self-monitoring process for changes in temperature and respiratory symptoms are followed. Additional employee monitoring will continue. Wesley has, and will continue to, comply with all weekly testing requirements of staff per New York State. A strict masking policy for all staff remains in place and we continue to press safety precautions that all of us are required to follow inside and outside of the workplace.

Unfortunately, due to the positive case among our staff, the visitation plan that was set to begin on September 3, 2020 was postponed for a total of 28 days from the positive test result per the Department of Health guidelines. We understand that the 28 day restriction is very frustrating to all of our residents and families who wish to be with each other again. Residents, families and staff can advocate for a change in the 28 day visitation restriction by going online to: www.thewesleycommunity.org and clicking the link “Family Advocacy Letter Regarding Visitation” link listed directly under the Coronavirus updates.

As the 28 day restriction end date comes to a close, more information regarding the new visitation confirmed start date will be communicated. The visitation plan which includes the detailed description of the in-person visits, as well as the  guidelines that all residents and family members would be expected to follow can be found at the bottom of the webpage titled “Visitation Guidelines 2020” by going online to:  https://www.signupgenius.com/org/thewesleycommunity; Access code: Wesl3y.

Window visits have continued for residents and their families, unless their loved one is currently on isolation. Questions or concerns regarding window visit or skype visits should be directed to Life Enrichment Director at madimeglio@thewesleycommunity.org or 518-691-1480.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will continue to be operational on Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691.

We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

Thank you for your ongoing support, patience and understanding as we work through the ongoing challenges that are presented to us on a daily basis. We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at jflorio@thewesleycommunity.org or 518-691-1610.

Sincerely,

Jessica Florio, Administrator

 

August 28, 2020

Dear Residents, Family and Staff of Wesley Health Care Center:

The Wesley Community was informed today that a staff member at Wesley Health Care Center has tested positive for COVID-19. The individual was immediately furloughed and will not return to work until 14 days have passed and a negative COVID-19 test is received. The staff member last worked on August 25, 2020 from 8:00 am – 3:00 pm and provided services to a limited number of residents who reside in the Springs and Victoria Building. This staff member had limited exposure to other staff members due to their controlled work space located on the ground floor and the service they provide.

All residents who were in contact with this staff member, and their roommates, were immediately placed on isolation as a precautionary measure and their Resident Representatives notified of this new development. Currently, we do not have any residents presenting with COVID-19 related signs or symptoms. Employees who may have been in contact with this individual were identified, and are in the process of being notified by Employee Health to ensure the required self-monitoring process for changes in temperature and respiratory symptoms is followed. Additional employee monitoring will continue. Wesley has, and will continue to, comply with all weekly testing requirements of staff per New York State. A strict masking policy for all staff also remains in place.

The New York State Department of Health and Wesley Health Care Center’s Medical Director have been made aware of these developments. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No residents have tested positive for COVID-19 at this time and no other staff members have tested positive for COVID-19 at this time.

All residents remain under daily surveillance for changes in temperature and signs or symptoms related to respiratory illness. All residents are having their vital signs monitored twice a day in order to identify any change in condition quickly.

Our Medical Director has directed us, out of an abundance of caution, to isolate all residents, and their roommates, who were potentially exposed to this individual, including cancelling any upcoming window visit appointments and courtyard time for a total of 14 days for these specific individuals. In addition, our Medical Director has directed us to test all residents and their roommates who were potentially exposed one week from the exposure date. Testing will occur on September 1, 2020 for those specific residents and their roommates. Please be aware that our Infection Preventionist, Nursing Administration, Administration, Medical Providers and Medical Director are in communication for additional resident surveillance, investigation and testing needs for any residents who may exhibit a change in condition.

Unfortunately, due to this new development of a positive case among our staff, the visitation plan that was set to begin next week on September 3, 2020 has to be postponed for a total of 28 days from the positive test result per the Department of Health guidelines. We understand that this is disappointing but will continue to abide by the New York State DOH rules fully. Window visits will continue for all residents and families, unless their loved one is currently on isolation. More information regarding the new visitation start date will be communicated in the coming weeks.

Questions or concerns regarding window visits should be directed to Life Enrichment Director at madimeglio@thewesleycommunity.org or 518-691-1480.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will continue to be operational on Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691. We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at jflorio@thewesleycommunity.org or 518691-1610.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


August 19, 2020

Dear Residents, Families and Friends of Wesley Health Care Center:

We appreciate the support that has been provided to Wesley throughout these challenging months and are thankful for you entrusting the care of your loved one with us. As previously communicated, per the NYS Department of Health Guidelines, any positive staff or resident cases in the nursing home would restrict visitation for a total of 28 days. On July 31, 2020 a positive staff case was reported, however we are happy to share that the individual has since fully recovered.

Wesley has structured a safe and controlled indoor visitation plan that will allow for limited visitation to occur beginning Wednesday, September 2, 2020. In the event that a positive staff or resident case occurs, visitation would be discontinued for 28 days. Wesley’s limited visitation plan was developed following the guidelines set by the Department of Health which was provided to all nursing homes on July 10, 2020. When a nursing home meets specific criteria, the nursing home can begin indoor limited visitation; however safety protocols must be in place to ensure the well being of residents, staff and visitors. While we wish this was not the case, the visitation structure that Wesley has had historically, before COVID-19, will be much different for our residents and families for the foreseeable future. To date, we have conducted a total of 292 window visits and 1141 skype visits for our residents. While it is not ideal, in order to accommodate all 342 residents and their families, we needed to limit each family member to 3 visits per month. This limit has been revised and we will be able to accommodate 4 visits per month per family member starting September 2, 2020. Families will have the option to choose between a window visit or indoor visit for each of their four visits per month. Skype visits are unlimited, however are offered Wednesdays and Thursdays only. We encourage families to space out your visits per month due to this limitation and supplement Skype visits in-between. Wesley will continue to plan for a safe and controlled visitation structure that can continue for our residents and families into the colder months.

A new visitation scheduling portal has been setup for families. All visits can be now be scheduled by going online to one website: www.signupgenius.com/org/thewesleycommunity. The Access Code for all visits is: “WesL3y”. All visits will need to be pre-scheduled 24 hours in advance. Any appointments scheduled utilizing the websites provided in previous communications will still be upheld. All instructional details related to each type of visit and safety measures that must be followed will be listed on the portal.

Additionally, an indoor visitation space has been created for family visitation to occur on the ground floor of the facility within the inpatient therapy gym. Unfortunately, unit visits are not permitted at this time per the Department of Health guidelines. Families can begin signing up for indoor visits on Sunday, August 30, 2020 and will be able to view appointments on a 72-hour rolling basis. Upon scheduling, Families will have the option to choose between a window visit or an indoor visit for each of their 4 visits per month. Registrants will receive a confirmation email upon scheduling. Indoor visits are limited to Monday – Friday, 9 am – 3 pm upon appointment. Window visits will be setup in the same locations, with the same parking, designated windows and safety measures. For indoor visits the criteria is much different and will be located at the Victoria Building Main Entrance. Only 2 visitors per resident per appointment can be accommodated for indoor visits. All visitors should be at least 18 years of age. Out of state visitors cannot be accommodated at this time. Pets are not permitted. The facility will allow 20 min visits at a time in order to maximize access to visitation by all residents. Residents who reside on 2 Hathorn are excluded from any visitation due to current quarantine requirements and must utilize Skype visits as an alternative for family engagement. End of Life Visitation Guidelines for in-person visitation inside Wesley Health Care Center will remain in place. Visitation Guidelines can be found here.

It is imperative that safety precautions are followed during all upcoming indoor visits. Indoor visits require  visitors to bring their own face mask and are always required to wear a face mask properly over their nose and mouth, immediately upon arriving on campus and throughout the entirety of the visit. Anyone arriving without a face mask will not be allowed entry. Visitor parking will be available in the Victoria Building Parking Lot with designated parking spaces. Visitors will enter for visitation through the Victoria Main Entrance for mandatory temperature taking and screening procedures. Plastic barriers will be in place at all resident indoor visiting stations to maintain social distancing. Unfortunately, no eating, drinking or physical touch will be possible during any visit. Please do not bring any items with you to the appointment including purses, bags or other items that will need to be sanitized. Hand hygiene will need to be performed upon entry and upon exit. These safety precautions have been put in place to ensure that we can continue to maintain our safety. If any visitor fails to adhere to the safety protocols put in place, the individual will be prohibited from visiting for the duration of the COVID-19 state declared public health emergency per the Department of Health Guidelines.

It is important that our family members stay informed about the status of Nursing Homes as it relates to COVID-19. To date, only approximately 10% of nursing homes in NYS are opened to visitation as many do not meet the criteria provided by the Department of Health, or had reopened to visitation for a short period and unfortunately had to close back down due to COVID-19 cases. More recently, the Department of Health has reported that cases specifically within Nursing Homes are seeing a spike across the United States currently when compared to June and July. For Wesley, opening visitation to additional traffic on our campus does pose risk to the residents and staff, which is why we are being so diligent in our process for limited visitation. Due to this, we highly encourage families to still conduct window visits or skype visits rather than indoor visits for as long as the weather will allow. In the event that COVID-19 conditions are not safe to continue visitation, or if further cases arise in the community, Wesley reserves the right to temporarily halt indoor visitation and return to window visits altogether. While we understand the hardships that these restrictions create, we have to put everyone’s safety and health first and will continue to do so as we move forward.

2H families can continue scheduling themselves for limited Skype visits which have been made available Monday thru Friday, 1 pm – 4:30 pm. 2H Skype visits need to be pre-scheduled by going online to:

www.signupgenius.com/org/thewesleycommunity The Access Code is: WesL3y

For all other units, Skype visits are still available and will continue on Wednesdays and Thursdays, 1 pm – 5:00 pm: 2V, 3V, 4V, 2S, 3S, 4S, 5S, 3H Skype visits need to be pre-scheduled by going online to:

www.signupgenius.com/org/thewesleycommunity The Access Code is: WesL3y

For scheduling questions, concerns or special requests related to any visit, please contact Life Enrichment Director, Meghan DiMeglio at 518-691-1480 or madimeglio@thewesleycommunity.org.

If you have any additional questions or concerns, please contact me at 518-691-1610, jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, LNHA, Administrator

Coronavirus Updates Home


July 30, 2020

Dear Residents, Family and Staff of the Wesley Health Care Center:

The Wesley Health Care Center was informed this evening that a staff member has tested positive for COVID-19. The staff member last worked on July 30, 2020, 6:00 am – 2:00 pm. The individual’s responsibilities require them to work throughout the facility; however, resident interactions are minimal due to the nature of their duties. The individual was immediately furloughed and will not return to work until 14 days have passed and a negative COVID-19 test is received.

Our Medical Director has recommended that residents continue to remain under daily surveillance for changes in temperature and signs or symptoms related to respiratory illness. All residents are having their vital signs monitored twice a day in order to quickly identify any change in condition.  At this time, no further resident testing is required per our Medical Director. Please be aware that our Infection Preventionist, Nursing Administration, Administration, Medical Providers and Medical Director are in communication for additional resident surveillance, investigation and testing needs for any residents.

Currently, we do not have any residents presenting with COVID-19 related signs or symptoms. Employees who may have been in contact with this individual were identified, and are in the process of being notified by Employee Health to ensure the required self-monitoring process for changes in temperature and respiratory symptoms are followed. Additional employee monitoring will continue. Wesley has, and will continue to, comply with all weekly testing requirements of staff per New York State. A strict masking policy for all staff also remains in place.

The New York State Department of Health and Medical Director has been made aware of these developments. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No residents have tested positive for COVID-19 at this time and no other staff members have tested positive for COVID-19 at this time.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will continue to be operational on Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691. We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org.

Sincerely,

Jessica Florio

Administrator

Coronavirus Updates Home


July 30, 2020

Dear Residents, Families and Friends of Wesley Health Care Center:

With the support of our staff, we continue to meet the challenge that the COVID-19 pandemic has presented to Wesley Health Care Center. As of this letter, we have had ZERO resident cases and just two staff members test positive for the virus during the pandemic, both of whom have thankfully fully recovered. This is a true testament to all of the hard work and dedication of our staff and the forward-thinking precautionary actions of our leadership team. We have kept your loved ones safe throughout this pandemic and will do our best to continue to do so. We appreciate the support that has been provided to Wesley throughout these challenging months and are thankful for entrusting in us the care of your loved one.

Unfortunately, the health threat posed by the coronavirus to our senior population remains extreme and we are seeing a concerning pattern of new cases in Saratoga County. According to data recently published, this past weekend saw an increase of 28 confirmed COVID-19 cases in Saratoga County, with 13 in Saratoga Springs. For additional context, the City of Saratoga Springs has gone from a total of 70 confirmed cases since March to 90 in just the past week.

In light of this data and out of an abundance of caution, we have made the difficult decision to postpone expanding our family visitation policy at this time. Please understand that this decision was not made lightly and is rooted in the best interest of our residents and staff. We understand that not being able to see your loved ones has made this challenging period in our collective history that much harder and know that this news is difficult to hear. However, nothing is more important to us than the continued care and safety of your loved ones. We will continue to evaluate the status of the community and move forward cautiously.

At this time, we will maintain our current restricted visitation policy, however we have added two new window visiting areas for residents and their families in order to increase the ability to see your loved one. We will continue to offer this on a Monday through Friday basis.

Families can begin scheduling window visits online at: https://www.signupgenius.com/go/9040B4DAAAA2AA5FC1-residentfamily2. The access code is: “WesL3y”. Additional window visits will begin to be offered on Monday, August 3, however signup can begin today.

Due to additional window visits in place, windows have been designated as Window A, Window B, and Window C. They are located in close proximity to the current window visit site. Upon scheduling, please make sure that you note the window where you will see your loved one and identify that location upon arrival by the posted signage. Visits will be available between the hours of 9 a.m. and 5 p.m. Appointments must be scheduled 24 hours in advance. Registrants will receive a confirmation email as well as a reminder of guidelines while on campus as well as which window they should go to upon arrival.

Windows areas are designated for the following units:

Window A: 2, 3, 4 Victoria

Window B: 2, 3, 4, Springs

Window C: 5 Springs, 3 Hathorn, and special requests (Birthdays, Anniversaries etc.).

Visits will correspond to the odd/even date and odd/even room number. As we are offering more opportunities than before, we ask families to communicate with one another so as not to have more than one visit on any given day, as it can be exhausting emotionally and physically for many of the residents.

Please remember that all family members can stay connected to the ongoing status of the facility by signing up to receive text alerts about Wesley by texting WesleyUpdates to 81437 to opt-in for text updates for Wesley Health Care Center. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

Thank you again for your continued patience and understanding as we work through this challenging time.

If you have any additional questions or concerns, please contact me at 518-691-1610, jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, LNHA Administrator

Coronavirus Updates Home


July 16, 2020

Dear Residents, Families and Friends of Wesley Health Care Center:

As previously communicated, the NYS Department of Health (DOH) did issue a policy on limited visitation of nursing home residents in New York State on Friday, July 10. News reports are commonly describing this new advisory as though Nursing Homes are returning to the normal visitation practices of pre-COVID starting as early as tomorrow. However, this is not the case based on the NYS DOH guidelines.

At Wesley Health Care Center, family visits cannot start until at least Monday, August 3. The NYS DOH rules identifies that there can be no positive staff or resident COVID-19 results within 28 days after having reported the last confirmed COVID case. As everyone is aware, over the July 4 holiday weekend we did have one employee test positive. Therefore, 28 days post July 5, when the case was reported, is August 3. While we are certainly hoping this does not happen, any additional case(s) of COVID between now and August 3 would push the initiation of visits out another 28 days.

On July 15, Wesley submitted the NY Forward Safety Plan to the Department of Health regarding Wesley’s outdoor family visitation plan and protocols that will be followed. This plan does not have to be approved by the Department of Health. Visits will be by appointment only and be limited to outdoors, Monday thru Friday, 9 am – 5 pm in the Springs Main Courtyard. Visits will be limited to 20 minutes per visit. Only 2 Visitors per resident (Over 18 years of age) will be allowed per the Department of Health Guidelines and must be scheduled 48 hours in advance. It is important to note that due to the spike in cases in other states, out of state visitors will not be accommodated at this time for any window or outdoor visit. Unfortunately, to ensure everyone’s safety, plastic barriers will be present in the designated visiting locations as touching, eating and drinking is prohibited. A Visitation Plan will be provided in the coming weeks for more details regarding the guidelines that will be followed starting August 3. All Visitors must be familiar with the “Interim COVID Visitation Guidelines” set forth prior to all visits. Visitors are required to bring an appropriate facemask and are required to wear at all times while on campus. In addition, visitors will be required to go through a temperature screening and be asked a series of questions. Rain tents will be provided at each designated visiting location in the courtyard. In the event of severe weather, visitation may be discontinued, however, we will try our very best not to do so. Families can begin scheduling themselves for an outdoor visit beginning August 1. Additional scheduling information and guidelines will be provided in the coming weeks.

On July 15 we began implementing 1st floor window visits at the Springs Building Side Entrance for residents with their family. These have been going very well and it is exciting to see the smiles on resident and family faces. Window Visits are by appointment only and are scheduled on a Monday thru Friday basis, from Wednesday, July 15 through Friday, July 31 only. Visits are limited to 15 minutes, between the hours of 9 am to 5 pm and limited to 4 people to maintain social distancing at the window. Designated parking is available in the springs visitor parking lot and masking is required while on campus except during the actual visit.

In addition, Wesley will be able to accommodate limited Skype visits for families, as we know how much these virtual visits have positively impacted families and their loved ones. On Wednesday, July 22, Skype Visits will resume weekly, and only be available Wednesday and Thursday each week from 1 pm thru 5 pm, with 10-minute visits. Appointments must be scheduled 24 hours in advance and a confirmation will be emailed to you. Please know that our Life Enrichment Team is doing everything they can to accommodate everyone’s needs. We are in the process of additional Life Enrichment staff so that we would have adequate resources to do both Outdoor Visits and Skype Visits sometime after August 3, however, a start date would be communicated once it is determined. Families can begin scheduling themselves for a skype visit, today, July 16.

 

                                                              New Skype Visit Schedule

Wednesday’s

2 Springs            1p – 2p

3 Springs            2p – 3p

4 Springs            3p – 4p

5 Springs            4p – 5p

 

Thursday’s

3 Hathorn           1p – 2p

2V                      2p – 3p

3V                      3p – 4p

4V                      4p – 5p

In addition, Starting today, July 16, specifically 2H families can begin scheduling themselves for limited Skype visits. 2H Skype visits will start tomorrow, July 17, 2 Hathorn is currently a unit that accepts all new admissions and readmissions under quarantine and will not be able to participate in any in-person visits. Due to this, additional Skype visits have been made available specifically for 2H residents and families, which will be available Monday thru Friday, 1 pm – 4:30 pm.

Effective August 3, all unit courtyard time will be moved to the Hathorn Courtyard. The Springs Courtyard will be occupied by Family Visitation after this date. The courtyard schedule will remain the same for each unit; Monday thru Friday; 10 a – 3 p. Odd Dates: Hathorn and Victoria Buildings. Even Dates: Springs Building; 2 Hathorn is excluded due to quarantine requirements.

Please see below to schedule yourself for a visit. Please contact Life Enrichment Director, Meghan DiMeglio at 518-691-1480 or madimeglio@thewesleycommunity.org with scheduling concerns.

 

Window visits need to be pre-scheduled by going online to:

https://www.signupgenius.com/org/thewesleycommunity#/

The Access Code is: WesL3y

 

2V, 3V, 4V, 2S, 3S, 4S, 5S, 2H, 3H Skype visits need to be pre-scheduled by going online to:

https://www.signupgenius.com/org/thewesleycommunity#/

The Access Code is: WesL3y

 

If you have any additional questions or concerns, please contact me at 518-691-1610, jflorio@thewesleycommunity.org

Sincerely,

Jessica Florio, LNHA

Administrator

Coronavirus Updates Home


July 11, 2020

Dear Residents, Families, Friends and Staff of Wesley Health Care Center,

As previously communicated, The Wesley Community was informed on Saturday, July 4 that a staff member at Wesley Health Care Center tested positive for COVID-19 according to Saratoga County Public Health Services. The staff member last worked on July 2, 2020, exclusively on the 2 Hathorn unit, 7p – 7a.

On Thursday, July 9, we conducted resident COVID-19 testing for all residents residing on 2 Hathorn. In addition, we tested any resident who relocated off of 2 Hathorn during the previous week. A total of 35 resident tests were taken, and we were notified today, on July 11, that all resident results were NEGATIVE. Unfortunately, these negative results do not change yesterdays visitation guidance which identified August 3 as the earliest in which limited visitation may resume. Please refer to my letter dated 7/10 on visitation. Thank you so much to all the Wesley Team members who continue to follow great infection control procedures to ensure everyone’s safety.

Our Medical Director has directed us to continue to keep the 2 Hathorn unit closed and to continue isolation for the additional residents who were relocated off of 2 Hathorn during the previous week. As an additional precautionary measure the unit will remain closed for a total of 14 days from the last date that the positive employee worked. This 2 Hathorn unit closure would cease on Friday, July 17. Wesley remains committed to continuing to conduct infection control surveillance and monitor all residents for signs and symptoms related to the virus. All new admissions will continue to be required to provide a negative test result prior to arriving to the facility.

In addition, in response to the New York State Governor’s Executive Orders, Wesley Health Care Center will be continuing mandatory weekly testing for all Wesley Health Care Center and Woodlawn Commons personnel for COVID-19 through August 11. All individuals who were identified to have come in contact with the positive staff member will be retested. In addition, testing applies to all personnel of both organizations who are working on-site, which includes all Personnel, Contract Personnel, Medical Personnel, Operators and Administrators. Only results of positive staff test results will be communicated to all residents, health care proxies and staff within 24 hours of the results being received. Please note that no positive COVID-19 staff members will be allowed to work per the Department of Health Guidelines.

As a reminder, we also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/. Thank you for your ongoing patience and support. If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, LNHA

Administrator

Coronavirus Updates Home


July 10, 2020

Dear Residents, Families and Friends of Wesley Health Care Center:

Thank you again for all your support over these past nearly 4 months as we all continue to meet the challenges of the COVID-19 pandemic. I also want to thank you for your cooperation with our New York State mandated visitation restrictions as we try to protect all our residents and staff against the COVID virus.

Today’s good news is that the NYS Department of Health (DOH) did issue a policy on limited visitation of nursing home residents in New York State. If you listen to some of the news reports, you would think that we are returning to the normal visitation practices of pre-COVID starting as early as tomorrow. However, this is not the case based on the NYS DOH guidelines.

Unfortunately, family visits cannot start at Wesley until at least Monday, August 3. Why August 3? The NYS DOH rules identifies specific criteria that the facility must meet in order to be eligible for limited visitation. In addition, the criteria requires several limitations and restrictions on visits. One of the many criteria that the facility must meet indicates that there can be no positive staff or resident COVID-19 results within 28 days after having reported the last confirmed COVID case to the Department of Health. As everyone is aware, over the July 4 Holiday weekend we did have one employee test positive. Therefore, 28 days post July 5, when the case was reported to NYS DOH, is August 3. While we are certainly hoping this does not happen, any additional case(s) of COVID between now and August 3 would push the initiation of visits out further. Our understanding is that the NYS DOH expects only 10% of all facilities in the State to be able to open on July 15.

Next week, we will begin working to meet criteria identified in the DOH guidance and developing the practices that we will be adhering to for when these visits do start. What I can tell you now, per NYS DOH, is that ALL visits must be conducted in an outdoor area. No visitor will be allowed up on a resident’s unit. Visits would be limited to 2 people per resident. All visitors will need to be screened, not have a temperature, and pass the COVID-19 questions that are required by the State of NY at the time of the visit. The resident and all visitors must socially distance and wear a face mask at all times. Additional guidance will be forthcoming as soon as possible.

In the interest of trying to provide some type of visiting time ahead of August 3, starting on July 15 we will be implementing 1st floor window visits at the Springs Building Side Entrance for residents with their family. We will be doing this on a Monday to Friday basis, Wednesday, July 15 through Friday, July 31 only. Families can begin signing up for a pre-scheduled 15 minute visit beginning today, Friday, July 10. These visits need to be pre-scheduled using the same system that has been used for setting up a virtual visit by going online to: https://www.signupgenius.com/go/9040B4DAAAA2AA5FC1-residentfamily
The Access Code is: WesL3y

Please follow the directions and additional safety guidelines listed on the website. Visits will be available between the hours of 9:00 am to 5:00 pm. Appointment times will be correlated to the days of the week and to the unit in which your loved one resides. Appointments need to be scheduled 24 hours in advance.

Window Visit Schedule includes:
Monday: 2 and 3 Springs
Tuesday: 4 and 5 Springs
Wednesday: 3 Hathorn and 2 Victoria
Thursday: 3 and 4 Victoria
Friday: Reserved for special requests ONLY i.e Resident Birthday, Resident Anniversary. etc.

Unfortunately, our commitment to window visits will temporarily cause us to suspend all virtual visits during this time to ensure our Life Enrichment staff can adequately meet the need for window visits. We are in the process of ramping up the size of our Life Enrichment Team so that we would have adequate resources to do both very soon; however, by July 15 doing both is just not possible.

Please know that we are working diligently on a safe and controlled plan in the meantime in order to meet the NYS Department of Health guidelines expected of Nursing Homes for visitation allowance. Our top priority is ensuring the safety of your loved one and our staff members. We continue to be thankful for the ongoing support and appreciation our community has shown us as we work through the challenges presented upon all of us.

As previously stated, it is important that all family members stay connected to the ongoing status of the facility. To do so, we continue to encourage family members to sign up to receive text alerts about Wesley by texting WesleyUpdates to 81437 to opt-in to text updates for Wesley Health Care Center. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/.

If you have any additional questions or concerns, please contact me at 518-691-1610, jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402, or Chief Executive Officer Brian Nealon at 518-691-1400.

Sincerely,

Jessica Florio, LNHA
Administrator

Coronavirus Updates Home


July 8, 2020

Dear Residents, Families and Staff of the Wesley Health Care Center,

As previously communicated, The Wesley Community was informed on Saturday, July 4 that a staff member at Wesley Health Care Center tested positive for COVID-19 according to Saratoga County Public Health Services. The staff member last worked on July 2, 2020, exclusively on the 2 Hathorn unit, 7p – 7a. On Thursday, July 9, depending upon NYSDOH materials being received, we will be conducting resident COVID-19 testing for all residents residing on 2 Hathorn. In addition, we will also be testing any resident who relocated off of 2 Hathorn during the previous week. All residents and their representatives who will be undergoing testing have been notified. During this time, Admissions will continue to be accepted to 2H per our Medical Director, however no residents will be relocated off of this unit until test results can be reviewed. This is a change from a previous communication per our Medical Director. Residents being admitted will still be required to have a negative COVID-19 test result, prior to their admission.

In response to the New York State Governor’s Executive Orders, and specifically in response to Executive Order 202.40, the requirement for mandatory staff testing continues once a week for all Wesley Health Care Center and Woodlawn Commons personnel for COVID-19. This requirement tentatively ended on July 9, however no further communication has been received regarding the extension of this requirement from the State of New York. Due to this, Wesley will continue mandatory staff testing through July 28.

Local nursing homes are reporting an increase in COVID-19 cases occurring more recently, including through the spread by asymptomatic, but positive staff members. Due to this, Wesley must remain vigilant in its adherence to the strict guidelines and safety measures implemented. Staff testing is a crucial piece to identifying the virus and removing the individual from work. In addition, we are encouraging Wesley staff members to practice safe precautions inside and outside of the workplace, including wearing a mask properly over the nose and mouth while in public, washing hands and social distancing.

Many family inquiries have been received regarding visitation. Regrettably, the Department of Health has yet to lift this restriction and prevents any type of outdoor visit to occur. Due to this, we must continue to enforce no visitation guidelines and limitations on the amount of traffic occurring on our campus. While we have heard that the Department of Health is reviewing Nursing Home visitation, there have been no new directives shared with us regarding this topic to date. Wesley has initiated multiple requests to the Department of Health regarding a proposed plan for drive-thru visitation or any type of modified visitation, however our requests have not received any response. Despite this, Wesley will continue to seek any opportunity to allow for a safe and controlled visit with the approval of the Department of Health.

Due to no guidelines or approvals for visitation being received, restricted visitation will unfortunately remain in place to ensure the safety of our residents and staff, including outdoor visits. We ask that families continue to abide by this and refrain from visiting the campus or congregating in parking lots to limit as much traffic as possible. In addition, a main concern for exposure includes residents needing to attend community medical appointments. At this time, all residents are required to be transported through our partnering transportation organization, Amazing Grace Transportation. Transportation drivers are abiding by the weekly testing requirement and following infection control practices as required. Family transportation to and from medical appointments are not permitted at this time. We also respectfully ask that families do not meet their loved one at any medically necessary appointments to limit risk of exposure.

The psychosocial well-being of your loved one is of upmost importance to the teams at Wesley. Our Life Enrichment team is continuing to implement creative ways to provide quality programming with consideration to the current NYS Department of Health guidelines regarding activities, vendors, and volunteers. There are many initiatives that the team has put into place to support the residents during this time. Examples include increased support in the Life Enrichment Department through the hiring of more employees, maximized scheduling to create well-rounded program opportunities, implementation of technology to support resident-family communication, and Life Enrichment staff education resulting in certification in SINGFIT, a program that supports the residents’ social, emotional, spiritual and physical well-being through the use of music, movement and trivia. Your loved one receives person-centered support through 1:1 visits by Life Enrichment staff and socially distant hallway programs. We are excited to now expand opportunities through use of an updated courtyard space outside of the 1st floor activity room. As we develop opportunities for engagement during this time, we are continuing to keep your loved one’s life experience, history and current preferences at the heart of programming.

The Life Enrichment Team will continue to accommodate any family that would like to have an electronic visit. If you want to arrange such a visit, please visit www.thewesleycommunity.org/coronavirus-updates/skype-guidance-for-families-of-wesley-health-care-center-residents/ and follow the directions. The Life Enrichment Team is working strategically to evaluate alternative ways for which families can connect with their loved ones. Wesley will continue to communicate regarding any additional initiatives that we are able to put into place.

The Wesley Community understands the need to be with your loved ones and how this time away creates unrest for all. We greatly appreciate the confidence that residents and families have given to our Wesley team members in order to provide the best care and safety for their loved ones. The positivity and gratitude that continues to be displayed to our community is greatly appreciated. Wesley will continue to be committed to providing excellence in all that we do and work diligently to provide any additional support services that we can for our residents, staff and families. If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

July 4, 2020

Dear Residents, Family and Staff of the Wesley Health Care Center:

The Wesley Community was today informed that a staff member at Wesley Health Care Center has tested positive for COVID-19 according to Saratoga County Public Health Services. The staff member last worked on July 2nd, 2020, exclusively on the 2 Hathorn unit, 7p – 7a.

All Residents and Resident Representatives on 2 Hathorn were notified of this new development. Currently, we do not have any residents on the 2 Hathorn unit presenting with COVID-19 related signs or symptoms. Employees who may have been in contact with this individual were identified, and are in the process of being notified by Employee Health to ensure the required self-monitoring process for changes in temperature and respiratory symptoms are followed. Additional employee monitoring will continue. Wesley has, and will continue to, comply with all weekly testing requirements of staff per New York State. A strict masking policy for all staff also remains in place.

The New York State Department of Health and Medical Director have been made aware of these developments. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No residents have tested positive for COVID-19 at this time and no other staff members have tested positive for COVID-19 at this time.

All residents remain under daily surveillance for changes in temperature and signs or symptoms related to respiratory illness. All residents are having their vital signs monitored twice a day in order to identify any change in condition quickly.

Our Medical Director has directed us, out of an abundance of caution, to isolate all residents on 2 Hathorn who are able to tolerate it in their rooms, as well as close the unit in order to limit unnecessary traffic. In addition, our Medical Director has directed us to test all residents on 2 Hathorn. There will be no resident transfers to or from 2 Hathorn until resident test results are received. Discharges may continue with proper education to residents and families regarding quarantine and exposure. This is a proactive, precautionary measure to ensure everyone’s continued safety. Please be aware that our Infection Preventionist, Nursing Administration, Administration, Medical Providers and Medical Director are in communication for additional resident surveillance, investigation and testing needs for any residents on 2 Hathorn Unit.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will continue to be operational on Monday through Friday from 8 a.m. to 4 p.m. If you are in need of immediate information today or tomorrow, July 4 or July 5, please contact the Director of Nursing, Jana Matney at 518-691-1488. During the Monday-Friday time period, Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691

We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1610.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home

June 15, 2020

Dear Residents, Families and Staff of the Wesley Health Care Center,

Thank you again for the support that you have shown to the caring staff here at Wesley as we all meet the challenges of this prolonged pandemic. Our goal, as always, is the safety of our residents and our staff. In addition, we are focused on adherence to the directives placed upon us by both the Governor’s Office as well as the New York State Department of Health during the pandemic.

Today I am writing regarding an update on visitation restrictions. About a month ago, CEO, Brian Nealon wrote to all of you describing how Wesley’s reopening plan was tied to Phase 4 of the Governor’s reopening plan. Subsequently, we have now been told that this has changed. Visitation in all nursing homes in New York State will remain limited to only end of life situations until such time that a specific directive is provided directly from the Governor or the Department of Health. To clarify, the regulation prohibiting no visits extends beyond just inside the building but also restricts any outside visits. Based on the struggles with COVID-19 in many nursing homes across the State, it is unclear as to when nursing home visits will resume and how it would impact Wesley’s visitation policies and procedures; However, it is likely that Nursing Home visits will look much different from the ones conducted pre-COVID-19.

I fully understand that this is not the news that any of you were hoping to hear. The continuation of no family/friend visits is very difficult on everyone. At the same time, it is what we need to adhere to. My hope is that with all of the precautionary measures that the Governor has taken over these past 3 months and with the continued safety measure being exercised by the public, that New York will not see the second round of the virus as many other States in the Country have, and many experts have predicted.

In the meantime, we are working hard to accommodate any family that would like to have an electronic visit. If you want to arrange such a visit, please visit THIS PAGE and follow the directions. In addition, our Life Enrichment team is strategically planning for the re-institution of internal resident programming with plans to kick off within the next few weeks. Resident programming will be structured differently to ensure residents from other units do not co-mingle and that proper infection control and social distancing measures are taken by having smaller groups. We understand this is an integral part of the quality of life for our residents and want to conduct programming in a safe and controlled manner.
In response to the New York State Governor’s Executive Orders, and specifically in response to Executive Order 202.40 the requirement for mandatory staff testing has been extended and the Wesley Community has continued conducting mandatory testing once a week for all Wesley Health Care Center and Woodlawn Commons personnel for COVID-19. This requirement tentatively ends on July 9. I continue to be pleased to say that at this time that none of our residents or staff have tested positive for COVID-19 since the one staff member we announced in late March, who has since recovered.

As a reminder, we have established the capability to accept video messages to be played for your loved one for Father’s Day. Full instructions for how to do this can be found HERE.

As directives and communication needs change on an ongoing basis, we continue to encourage family members to sign up to receive text alerts about Wesley by texting WesleyUpdates to 81437 to opt-in to text updates for Wesley Health Care Center. In addition, continuous updates are available online HERE.

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,
Jessica Florio, Administrator

Coronavirus Updates Home


June 8, 2020

Dear Residents, Families and Staff of Wesley Health Care Center,

Thank you for the ongoing support and donations that continue to be received throughout these challenging times. The Wesley Community understands the need to be with your loved ones and how this time away creates unrest for all. We greatly appreciate the confidence that residents and families have given to our Wesley team members in order to provide the best care and safety for their loved ones. The positivity and gratitude that continues to be displayed to our community is greatly appreciated. Wesley will continue to be committed to providing excellence in all that we do.

On Wednesday, May 27, Wesley Health Care Center began using the Springs Courtyard for all long-term residents. A schedule has been created for each unit to refrain from intermingling with residents from other units. Residents are required to wear a mask, maintain social distancing and conduct routine hand hygiene. The guidelines put into place for the use of the courtyard have been going well and residents’ have been expressing great satisfaction with the ability to go outdoors once again.

The Life Enrichment team has been doing a phenomenal job creating individualized engagement activities, as well as virtual visits with loved ones. We hope that these efforts have allowed for memorable time together with your loved ones during these difficult times.

In addition, we are excited to report that Wesley’s CNA class will kick off again on June 8 and a new class will be initiated every 8 weeks. In addition, Prometric, the institute for providing nurse aide testing will be reopening in the month of July. At that time, Wesley will be scheduling testing for CNAT’s at our facility. Wesley will also be continuing the abbreviated training program for Unit Assistants to offer support as feeding assistants on the units under the New York State Department of Health (NYSDOH) waiver from the Centers for Medicare & Medicaid Services (CMS).

In response to the New York State Governor’s Executive Orders, and specifically in response to Executive Order 202.30 put into effect on May 20, the Wesley Community has been conducting mandatory testing for all Wesley Health Care Center and Woodlawn Commons personnel for COVID-19. While the Executive order tentatively ends on June 9, Wesley will continue staff testing through June 11 in order to complete the final full third week of testing requirements. To date, no staff members or residents have tested positive for COVID-19 since the one staff member we announced in late March, who has since recovered. These results are a true testament to the commitment our team has made to protect the lives of our residents and staff.

On 06/03/2020 a Focused Infection Control COVID-19 survey was completed by the Department of Health to determine if Wesley Health Care Center was in compliance with State and Federal requirements related to proper infection prevention and control practices to prevent the development and transmission of COVID-19. Results of the survey were received and the facility was found to be in substantial compliance with participation requirements and no deficiencies were cited. Wesley remains committed to continuing to conduct infection control training and surveillance and monitor all residents for signs and symptoms related to the virus. As a reminder, safety measures still remain in place, including but not limited to, the requirement of all new admissions providing a negative test result prior to arriving to the facility, Screening, including temperatures and a symptoms check, occurring 24/7, 7 days a week., ongoing surveillance of all residents in the facility for increased temperatures and other COVID-19 related symptoms and immediate isolation implemented when necessary, 100% masking at all times by all individuals entering the building, as well as cleaning of all high-touch surfaces including the use of our new advanced healthcare disinfectant, GR-AD Pro to kill Influenza and Human Coronavirus, among many other viruses and bacteria.

As we enter into Phase 2 of the Governor’s reopening plan in our region, Wesley will be evaluating the situation cautiously and lifting visitation restrictions only at the direction of the New York State Department of Health. At this time, there is no additional guidance provided by the Department of Health that identifies when this may change; however, it is clear that this decision will not be made by the facility.  As we begin to see a decline in the outbreak curve, we must nonetheless keep up our defenses and cannot allow the phenomenal work that has been accomplished to be undone by complacency to the virus. It is unfortunately, a new and unique threat that will continue to be a defining feature in the strategies set forth for the future of Wesley Health Care Center. Due to this, many of the new safety measures and guidelines will remain in place into the foreseeable future with direction from the Department of Health and our Medical Director, including full-time screening procedures, masking by all individuals entering the nursing home and a new structure of how communal dining and group activities are conducted, among other daily processes. Wesley will remain very cautious in relaxing any current protocols in place in order to continue protecting our residents and staff and more communication will be distributed as reopening directives become available.

As a reminder, to learn how to setup a virtual visit with your loved one, please visit our Wesley Website and review our Skype Guidance. We encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437 to opt-in. In addition, daily and weekly continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/. We also offer a COVID Hotline for residents and families. The COVID Hotline is operational Monday through Friday, 8 am – 4 pm in order to ask additional questions related to the facility’s status. Residents and Families residing in the Victoria or Hathorn Building should dial 518-691-1690. Residents and Families residing in the Springs Building should dial 518-691-1691.

Thank you for your ongoing patience and support as we continue to work through these very difficult times. If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,
Jessica Florio, Administrator

Coronavirus Updates Home

June 8, 2020


May 26, 2020

Dear Residents and Families of Wesley Health Care Center,

As previously communicated, on Friday, May 15th, 2020, a total of 315 residents were tested for COVID-19, out of a total of 316 residents residing in the facility. Only one resident refused the test altogether. Test results were obtained for the facility on Saturday, May 16 and resulted in 310 negative COVID-19 tests. The remaining five residents not included in this total were re-tested on Tuesday, May 19th, 2020 and all five results were negative for COVID-19. This concludes that all 315 Residents residing in the nursing home were negative for COVID-19. These results are a true testament to the great work that our Wesley team members are doing in adhering to our strict protocols and procedures. Wesley remains committed to continuing to conduct infection control surveillance and monitor all residents for signs and symptoms related to the virus. All new admissions will continue to be required to provide a negative test result prior to arriving to the facility.

In addition, in response to the New York State Governor’s Executive Orders, and specifically in response to Executive Order 202.30, the Wesley Community has established a testing plan with Saratoga Hospital which was initiated on Wednesday, May 20, 2020 requiring mandatory testing for all Wesley Health Care Center and Woodlawn Commons personnel for COVID-19. Testing applies to all personnel of both organizations who are working on-site, which includes all Personnel, Contract Personnel, Medical Personnel, Operators and Administrators. Only results of positive staff test results will be communicated to all residents, health care proxies and staff within 24 hours of the results being received. Please note that no positive COVID-19 staff members will be allowed to work per the Department of Health Guidelines.

While Wesley Health Care Center remains under strict no visitation policies, as well as limiting residents to their units, we do recognize that outdoor moments are an essential part of a resident’s psychosocial needs. Due to our facility receiving all negative resident test results, we have re-evaluated outdoor resident opportunities. Effective Wednesday, May 27, 2020 we will be initiating a safe and controlled process for residents to utilize the Springs Courtyard at Wesley Health Care Center. Each unit will be scheduled for a limited time and number of residents each day, Monday through Friday, weather permitting, for the use of the Courtyard. Residents will be required to wear a mask, maintain social distancing and conduct routine hand hygiene. We will be monitoring this process closely to ensure guidelines are followed.

Thank you for your ongoing patience and support. If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


May 17, 2020

Dear Residents, Families and Staff of Wesley Health Care Center,

As previously communicated, the New York State Department of Health (DOH) implemented a plan for COVID-19 testing of all residents, long-term and short-term, residing at Wesley Health Care Center. A team of Nurses from the Department of Health arrived at the facility on Friday, May 15th to conduct COVID-19 testing for all of our residents. The swabbing was successful and our Wesley team members worked hard to ensure resident comfort throughout the process.

On Friday, May 15th a total of 315 residents were tested, out of a total of 316 residents residing in the facility. Only 1 resident refused the test altogether. Test results were obtained for the facility late in the afternoon on Saturday, May 16th and resulted in 310 negative COVID-19 tests. The remaining five residents not included in this total were tested, but were unable to receive a test result due to damage to the sample during transportation. These five residents and their representatives were notified directly by the Infection Preventionist this morning. Wesley is working with the Department of Health for further guidance on any retesting needs. It is important to note however, that all residents whose tests were unable to be processed or had refused, show no signs or symptoms related to the virus.

These results are a true testament to the great work that our Wesley team members are doing in adhering to our strict protocols and procedures. Their efforts continue to ensure the success and well-being of our residents and staff. Wesley will continue to set forth safety measures and precautions to ensure the continuity of our success.

Thank you for everyone’s ongoing support and hard work as we face these challenging times – Wesley Strong!

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


May 15, 2020

Dear Residents, Families and Staff of Wesley Health Care Center,

Wesley Health Care Center will be initiating the use of a new cleaning chemical that we would like to make you aware of. Wesley will be introducing GR-AD Pro Advanced Healthcare Disinfectant to our regular housekeeping routines throughout the facility beginning Wednesday, 5/20/20. This chemical is EPA-Approved to kill multiple pathogens within 1 minute of exposure, specifically Influenza and Human Coronavirus, among many other viruses and bacteria. GR-AD Pro technology creates a physical barrier protecting the surfaces and preventing microbes from finding a home. The chemical is formulated to be safe for everyday use, improves disinfection, and continually protects surfaces in-between cleanings.

Our Housekeeping team will be initiating a single application to each resident room after a full terminal clean is conducted and then again every 30 days. The application has a drying time of 2-3 minutes, remains odorless, and does not require rinse. This new procedure will require applying an application to high-touch surfaces within a resident’s room. It will also be applied to other high traffic areas of the unit including dining rooms and common areas. It is important to note that GR-AD Pro is 100% non-toxic and free of harmful chemicals, arsenic, volatile organic compounds, heavy metals, or polychlorinated phenols and can be applied while individuals are in the room. However, residents do have the right to refuse the use of this disinfectant in their room, and should notify their housekeeper if they do not wish it to be applied. The Wesley Housekeeping team will ensure the resident is comfortable with this new process before applying in occupied rooms.

Our housekeeping team is working hard to continue to clean all of our high-touch surfaces. Wesley’s goal is to continue to enhance all aspects of infection control practices and ensure the safety of our residents and staff.
If you have any additional questions or concerns, please contact the Director of Housekeeping, Lisa Wallace at 518-691-1613, lwallace@thewesleycommunity.org or me at 518-691-1610 or jflorio@thewesleycommunity.org.

Thank you!

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


May 14, 2020

Dear Residents, Families and Friends:

Thank you again for all your support over these past many weeks as we all continue to deal with the challenges the COVID-19 pandemic has created. I also want to thank you for your cooperation with our New York State mandated visitation restrictions as we try to protect all our residents against the COVID virus.

I want to take this opportunity to explain a couple of very recent changes being required of all nursing homes in the State regarding COVID testing. I also wish to provide an example of the timing of the Governor’s reopening plan and when it may impact any changes to our visitation restrictions.

This past Sunday, 5/10/20, the Governor announced an Executive Order requiring all Nursing Home and Assisted Living staff and contracted personnel who work more than 3 days a week on-site to be tested for COVID-19 twice a week. Staff and contracted personnel who work on-site 3 or fewer days a week would only need to be tested once a week. Then on 5/13/20 Wesley was contacted by the New York State Department of Health (NYSDOH) to initiate COVID-19 testing for all residents. The frequency of resident testing remains unclear. NYSDOH has left it up to each nursing home to identify a plan that will allow for the staff testing. We are currently working with Saratoga Hospital, the County Department of Public Health and others to implement this plan.  NYSDOH has indicated that they will be supplying the staff to administer the tests to our residents. Our Administrator, Jessica Florio, issued a full letter on Resident testing earlier today, which is available on this web page below my letter (see Jessica’s prior update by scrolling down). Without question, this is a very fluid situation and I encourage you to check our website frequently for updates.

As we all know, New York State was put on pause until at least May 15. Today’s reality is that there are only 5 of the 10 regions in the State that are poised to meet all 7 of the Governor’s re-opening requirements.  The Capital Region, which includes Saratoga County, is NOT one of those regions. Here is a link to the State’s current chart showing how each region matches up to the 7 requirements: https://forward.ny.gov/regional-monitoring-dashboard.

You can see that our region needs to meet two more prerequisites before we can even begin to reopen. It is presumed that it will take at least another week for our region to achieve these last goals. Once we do, then the Governor’s 4-phased reopening process would begin. Each phase will be given at least 2 weeks before the subsequent phase would begin. Retirement Communities, like Wesley, are in Phase 4.

Assuming we meet all 7 requirements by May 25th, let’s look at a potential timeline for when some type of person-to-person visitation could begin on the Wesley campus. Phase 1 would begin on May 25th.  Phase 2 would start no sooner than June 8th, Phase 3 June 22nd and finally, Phase 4, which includes the Wesley campus, would start no sooner than July 6th. Again, this is the MOST OPTIMISTIC plan we can see for any level of easing of visitation restrictions at Wesley. If it takes longer to reach those last two requirements or if there is an uptick in COVID cases during any of the first 3 Phases of the reopening, then Phase 4 initiation will get pushed out further.

As you can see, this is a complicated process and we may only be halfway through it. In the meantime, we are working hard to accommodate any family that would like to have an electronic meeting. If you want to arrange such a visit, please visit www.thewesleycommunity.org/coronavirus-updates/skype-guidance-for-families-of-wesley-health-care-center-residents and follow the directions. Also, I’d like to remind everyone of the COVID-19 hotlines to answer your questions. For residents and families residing in the Victoria or Hathorn Building, call 518-691-1690. For residents and families residing in the Springs Building, call 518-691-1691. These phones are operated from 8:00 a.m. to 4:00 p.m. Monday through Friday.

I continue to be pleased to say that at this time that none of our residents or staff have COVID-19.  

We continue to encourage family members to sign up to receive text alerts about Wesley by texting WesleyUpdates to 81437 to opt-in to text updates for Wesley Health Care Center.   In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates.

While none of us like the measures that had to be taken, they are what is required by regulation and from a precautionary perspective. Please realize that we cannot and will not deviate from these practices.  We are aware of the difficulty associated with this current situation, and we will continue to work with you to ensure you stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1400, Administrator Jessica Florio at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

J. Brian Nealon, CEO

Coronavirus Updates Home


May 14, 2020

Dear Residents and Families of Wesley Health Care Center,

Wesley Health Care Center has been contacted by the New York State Department of Health (DOH) in regards to the coordination of COVID-19 testing for all residents, long-term and short-term, residing within the Nursing Home. We received notification late afternoon on Wednesday, 5/13/20, that a team of Nurses from the Department of Health will be arriving at the facility around 10:00 am on Friday, 5/15/20 to conduct COVID-19 testing for all of our residents. The type of swab that will be utilized is the Nasopharyngeal (NP) swab which is inserted into the nostril. The team will be required to wear personal protective equipment and will be screened prior to entry per our usual screening process to ensure resident and staff safety. We anticipate Wesley team members will be accompanying the team onsite in order to ensure our residents’ comfort.

Wesley will be working hard to maintain everyone’s safety and comfort during the resident testing in order to comply with Governer Cuomo’s recent directive to test all nursing home residents. At this time, Wesley has no residents that have tested positive for the virus nor are showing signs or symptoms in relation to the virus.

Resident and Resident Representative consent and a Provider’s order is needed and will be gathered prior to the testing being conducted. Starting today, 5/13/20, the RN Unit Coordinators and Social Workers are conducting calls to all Resident Health Care Proxies in order to receive consent for those residents that can’t offer consent themselves. Residents who are able to make their own health care decisions will provide the consent for testing. Please be patient while they work to communicate this new requirement with residents and families. Residents who have already tested negative for COVID-19 will be tested again per the Department of Health. Residents and/or Health Care Proxy are able to refuse the COVID-19 test, which will be documented and communicated to the Department of Health upon their arrival. However, it is important to note, that we have been directed by the Department of Health Representatives, that those who do refuse might need to be cohorted to a new location within the facility. This will not be conducted without further guidance from the DOH. Any changes related to resident moves will be communicated to the resident and family.

It is anticipated that the turnaround time for the test results are anywhere from 24-48 hours. Positive test results will be communicated as soon as they become available to the Resident and Health Care Proxy. In addition, all residents, families and staff will be notified of any positive cases. It is our understanding that this test will only be conducted once.

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


May 11, 2020

Dear Residents, Families, Staff and Friends of Wesley Health Care Center,

To continue to keep all of you apprised of our ongoing facility status, I am sharing an update in regards to the initiatives that are currently underway at Wesley Health Care Center.

Wesley has initiated an early detection protocol for any possible signs of COVID-19 with our residents. As previously communicated, all residents are under daily surveillance for changes in temperature and signs or symptoms related to respiratory illness. This early detection protocol allows for isolation rooms to be immediately initiated for residents when one or both residents in a room together have a change in condition of any kind. This is a proactive, precautionary measure to allow for enhanced surveillance and the setup of an isolation cart, which in turn initiates utilization of additional PPE for staff and resident protection, until a diagnosis can be determined. To date, using this process has allowed for additional time to conduct necessary labs and testing in order to determine a non-COVID diagnosis, while maintaining safety for staff and residents.

To date, there have been a total of five residents that were tested for COVID-19 at Wesley Health Care Center. All five residents’ COVID-19 test results were negative. In addition, the two staff members that were previously communicated as being deemed clinically positive, were re-tested for COVID-19, and results were negative for the second time. We have had only one confirmed positive staff member, which we announced in March, who, thankfully, has since recovered.

Any future resident cases of suspected COVID-19 would initiate an immediate isolation for the resident and their roommate as well as family notification. With direction from our Medical Director, Medical Providers, Infection Preventionist, as well as the New York State Department of Health, testing would be initiated. The unit with the suspected case would be closed, isolating all residents to their rooms and any unnecessary traffic from facility staff would be eliminated pending test results. Resident, Healthcare Proxy and Staff notifications would be initiated for the facility. The transfer of staff between closed and non-closed units will be avoided as much as possible until the unit is re-opened or test results are obtained. These are additional precautionary steps we have taken to maintain safety of residents and staff throughout the facility.

Daily screening continues to occur for any individual entering the facility in order to identify a fever or any signs of illness prior to being allowed to enter. Those that present with any signs of illness are being deferred to their primary care physician for testing needs. Our Employee Health Coordinator is surveilling staff illnesses on a daily basis and only approving staff to return to work after they have met the established health criteria. Employees that test positive for COVID-19 will not be allowed to work without following proper guidance criteria from the NYS Department of Health. On 5/10/20, the NYS Governor Andrew Cuomo announced that long-term care facilities will require twice-weekly coronavirus tests for all staff. We are working with the Department of Health and will participate with staff testing as directed. In addition, it was also announced that hospitals shall not discharge a patient to a nursing home, without first performing a diagnostic test for COVID-19 and obtaining a negative result.

I also wanted to share some updates regarding staffing initiatives that are underway as healthcare facilities across the nation continue to struggle with decreasing numbers of healthcare professionals. Wesley has been able to hire some additional support staff throughout various departments including Unit Assistants to assist with non-clinical duties with the goal of transferring into our CNA class. Due to the pandemic, Wesley’s CNA class was suspended to limit risk of exposure due to the close contact of the classroom setting. In addition, Prometric, the institute for providing nurse aide testing, initiated a suspension of all nurse aide testing (initially effective 3/17/20 through 5/31/20, to be extended if necessary) since the exam includes a skills demonstration component requiring close interaction. Wesley has plans to re-establish an altered CNA class again in the coming month with strategies of adopting graduates as mentored CNA’s until testing can resume. Wesley has also initiated an abbreviated training program for Unit Assistants to offer support as feeding assistants on the units under the New York State Department of Health (NYSDOH) waiver from the Centers for Medicare & Medicaid Services (CMS). Wesley is utilizing the NYS staffing online portal as another recruitment resource, helping connect healthcare facilities across the state with the nearly 80,000 healthcare workers who have volunteered to work on a temporary basis during the COVID-19 pandemic. In addition, Wesley has hired companions through our Wesley Senior Solutions Homecare organization and is recruiting Agency Nursing Staff, offering referral incentives to current employees, sign-on bonuses for specific nursing positions and continuing to expedite interviews and onboarding through the use of virtual technology. We are hiring and have publicized this fact widely, in addition to paid advertising highlighting openings, and will continue to do so.

Full masking and ongoing handwashing will continue to be required among all individuals in the facility. All units remain on isolation restrictions, however we will continue to offer virtual Skype visits through our Life Enrichment team. To learn how to set up a virtual visit, please visit our Wesley Website and review our Skype Guidance. We encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437 to opt-in. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/. We also offer a COVID Hotline for residents and families. The COVID Hotline is operational Monday through Friday, 8 am – 4 pm in order to ask additional questions related to the facility’s status. Residents and Families residing in the Victoria or Hathorn Building should dial 518-691-1690. Residents and Families residing in the Springs Building should dial 518-691-1691.

As New York State is still on pause through May 15 and regional openings are yet to be determined, Wesley will remain under strict no visitation and resident isolation guidelines. More detailed information will be sent out in regards to this as we receive information from the NYS Department of Health. We remain committed to communicating our facility status to our residents, staff and families as we realize the uncertainty of the COVID-19 pandemic and its effects for everyone. We take our residents and our staff’s safety very seriously and will continue to communicate any changes in the facility’s status as quickly as possible.

If you have any additional questions or concerns, please contact me at 518-691-1610 or jflorio@thewesleycommunity.org or Chief Operating Officer Dutch Hayward at 518-691-1402.

Thank you for everyone’s ongoing support and the dedication and hard work being set forth by our Wesley Team Members.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


May 5, 2020

Dear Residents, Families and Friends of Wesley Health Care Center,

Thank you for the continued support and kind words being shared with our team daily. We truly appreciate your patience and understanding as we work together through this unprecedented situation. Our dedicated team is working hard to keep our residents and staff safe – and this will continue to be our highest priority.

As we work to meet the many challenges this pandemic presents, I am writing to remind you of the many safety precautions that are in place for the safety of our staff and residents:

  • Masking is required at all times by all individuals entering the building. Anyone who violates this policy is being held accountable.
  • Hand sanitizer, hand soap, and PPE are available in all necessary locations and we have an adequate supply on hand.
  • Screening, including temperatures and a symptoms check, is occurring 24/7, 7 days a week.
  • No entry is allowed for any individual with a fever, respiratory symptoms, or other symptoms identified by the CDC. Any person with symptoms is not being allowed to work until they resolve.
  • All exterior doors have been locked and individuals may only enter through the Springs main entrance where the screening process takes place.
  • Vendor transportation companies require masking and cleaning of vehicles for all necessary resident appointment transportation. This also includes other necessary vendors who are still approved to conduct services.
  • All residents have been isolated to their unit to limit mobility around the facility and maintain safety. Our Life Enrichment team is working hard to create individualized engagement activities.
  • Visitation Restrictions of all family members continue including strict guidelines for end of life cases to limit traffic in the facility. Video conferencing alternatives have been put in place.
  • Cleaning of all high-touch surfaces has been increased throughout each day by the Housekeeping Department.
  • Guidelines have been initiated for deliveries of Resident items. Items will be cleaned and held for 24 hours prior to delivery to a resident. Recommendations to refrain from stuffed animals and blankets have been expressed.
  • Our admissions team uses a screening questionnaire for all new admissions and readmissions prior to a bed offer being made to ensure they meet criteria including: negative for Covid 19 if tested, no fever or fever-reducing medications, and no COVID-19 related symptoms.
  • New admissions and readmissions are being cohorted and monitored for 14 days on the 2 Hathorn designated unit.
  • Leadership is participating in weekly Medical Director discussions, Leading Age webinars and Department of Health conference calls to ensure we have the latest information and guidance. This also includes learning from the experiences of local nursing homes
  • No employee who has tested positive may return to work until 14 days has concluded with no signs or symptoms. Daily monitoring calls are conducted by Employee Health and Saratoga County Public Health.
  • There is ongoing surveillance of all residents in the facility for increased temperatures and other COVID-19 related symptoms and immediate isolation implemented when necessary as a precautionary measure.
  • There is ongoing surveillance by the Employee Health Office for all staff that report ANY illness.
  • We have restricted some provider face to face visits by using telehealth.
  • There are ongoing guidance discussions with NYS Department of Health and Saratoga County Public Health for clear directives when staff cases have been identified.

Family inquiries regarding COVID-19 testing of residents will only be conducted at the direction of the New York State Department of Health in collaboration with our Medical Director and Medical Providers. Testing would only be initiated if the resident’s symptoms meet the criteria provided by the Department of Health.

As governors take steps to reopen their states in the wake of the COVID-19 pandemic, Wesley will be evaluating the situation cautiously and at the direction of the New York State Department of Health. Visitation restrictions as well as isolation restrictions among the units will remain in place until further notice, but will continue to be re-evaluated. Wesley will remain very cautious in relaxing any current protocols in place in order to continue protecting our residents and staff.

Please know that Wesley Health Care Center will continue to re-evaluate any vulnerable area that may arise to ensure your safety and react quickly. We take our residents and our staff’s safety very seriously and will continue to communicate any changes in the facility’s status as quickly as possible.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Thank you for your kindness and understanding during this challenging time.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


April 29, 2020

Dear Residents, Family and Friends of Wesley Health Care Center:

The Wesley Community was today informed that a second staff member at Wesley Health Care Center has been deemed clinically positive for COVID-19 according to Saratoga County Public Health Services. The staff member tested negative, however was classified positive after presenting with symptoms consistent with COVID-19. The staff member last worked on April 24th, 2020, exclusively on the 4 Springs unit. This is in addition to the staff member from the 2 Springs unit deemed clinically positive, but with negative test results, that was announced yesterday.

Employees who may have been in contact with this individual were identified and are required to self-monitor for changes in temperature and respiratory symptoms. Additional employee monitoring will continue. All Residents and Resident Representatives on 4 Springs were notified of this new development. Currently, we do not have any residents on the 4 Springs unit presenting with COVID-19 related signs or symptoms.

The New York State Department of Health has been made aware of these developments. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No residents have tested positive for COVID-19 at this time, however to date, we have had two staff members removed from work that have been deemed clinically positive for the virus, but tested negative.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will be operational Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691.

We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


April 28, 2020

Dear Residents, Family, Staff and Friends of the Wesley Health Care Center:

The Wesley Community was today informed that a staff member at Wesley Health Care Center has been deemed clinically positive for COVID-19 by Saratoga County Public Health Services. The staff member tested negative, however was classified positive after presenting with symptoms consistent with COVID-19. The staff member last worked on April 19, 2020, exclusively on the 2 Springs unit, at which time the individual did not present with any signs or symptoms..

Employees that were in contact with this individual on this date have been notified and are required to self-monitor for changes in temperature and respiratory symptoms. Additional monitoring will continue for the next 7 days for all employees that work on the 2 Springs unit. All Residents and Resident Representatives on 2 Springs were notified of this new development. Currently, we do not have any residents on the 2 Springs unit presenting with COVID-19 related signs or symptoms.

The New York State Department of Health was made aware of this development. We are working closely with state and local health agencies on all recommended policies and procedures. We will continue to closely monitor both residents and staff throughout the entire facility for symptoms consistent with COVID-19. No additional staff or any residents have tested positive for COVID-19 at this time.

We are committed to communicating with our residents, families and staff during this time and have established a COVID-19 hotline to answer your questions. The hotline will be operational Monday through Friday from 8 a.m. to 4 p.m. Residents and families residing in the Victoria or Hathorn Building should call 518-691-1690. Residents and families residing in the Springs Building should dial 518-691-1691.

We also encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/.

We reassure you of our full commitment to doing everything possible to keep your loved ones and our staff safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


April 23, 2020

Dear Residents, Family, Staff and Friends of the Wesley Health Care Center:

First and foremost, thank you for the outpouring of support we have received over the last few weeks. We greatly appreciate the meals, flowers, tablets, fabric masks and uplifiting messages from our community. We also want to thank you for your continued respect of our current visitation guidelines as we work to defend against this virus.

To our very dedicated and hardworking staff: your commitment to delivering the highest level of care while supporting and initiating pertinent safety strategies in these unprecedented times exhibits the true mission of our organization and our core values. Thank you for all that you are doing to protect all individuals on our campus.

I am sure you have seen the media reports about the impact this virus is having on nursing homes throughout the country. As a long-term care facility, we recognize the vulnerability of our nursing home residents. At this time, none of our current residents have tested positive for COVID-19. We continue to monitor our residents and staff closely, including full screenings of all staff members prior to each shift. If any resident exhibits symptoms of COVID-19, we will immediately take precautions to protect the community in concert with guidelines offered by the New York State Department of Health and our Medical Director.

In the event we do have a positive test, additional steps will be taken, including the notification of all family members and staff. We are also continuing to follow directives given by our Medical Director, in addition to guidelines by the New York State Department of Health, Centers for Medicare and Medicaid Services, and the Centers for Disease Control and Prevention.

We encourage family members to sign up to receive text alerts about Wesley Health Care Center by texting WesleyUpdates to 81437 to opt-in. In addition, continuous updates are available online at www.thewesleycommunity.org/coronavirus-updates/.

In an effort to continue communication regarding the facility’s status, a COVID Hotline has been setup for residents and families. The COVID Hotline will be operational Monday through Friday, 8 am – 4 pm in order to ask additional questions related to the facility’s status. Residents and Families residing in the Victoria or Hathorn Building should dial 518-691-1690. Residents and Families residing in the Springs Building should dial 518-691-1691.

We reassure you of our full commitment to doing everything possible to keep your loved ones safe and healthy. We are aware of the difficulty associated with this current situation and we will continue to work with our residents and their families to ensure they stay connected and informed during this time.

For more information, visit www.thewesleycommunity.org/coronavirus-updates/. If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

We wish you continued good health.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


April 6, 2020

Dear Residents, Family, Staff and Friends of  the Wesley Health Care Center,

This update shares important information regarding Wesley Health Care Center’s continued efforts to prevent the spread of COVID-19.

The Wesley Community understands the critical importance of limiting exposure to the coronavirus and is strictly following all recommended measures to protect our residents and staff during this global health crisis, including those noted in this letter, by the New York State Department of Health, Centers for Medicare and Medicaid Services, and the Centers for Disease Control and Prevention.

Wesley has designated only one entrance into Wesley Health Care Center, which is the Springs entrance. Any individual entering through this entrance will continue to be be screened for possible signs and symptoms and their temperature will continue to be taken. Anyone exhibiting cold, respiratory, or digestive symptoms will be sent home to limit any risk of potential exposure. In addition, we are continuing to limit visitation of any kind, including unnecessary external medical provider visits and outside community resident appointments.

Infection control policies are in place and have been re-emphasized with our entire team, including, but not limited to, proper use of personal protective equipment, hand hygiene and masking requirements. Wesley has been working closely with Saratoga County Emergency Management and has an adequate supply of necessary isolation supplies and personal protective equipment to maintain the safety of residents and staff at this time. Our on-site physicians continue to conduct necessary medical visits for residents. In addition, our psychologist and psychology providers have been setup via telehealth to continue to offer support services to our residents.

Communal dining and group activities remain discontinued to maintain social distancing. However, in an effort to support resident well-being during this unprecedented time, Wesley’s Life Enrichment team is working hard to conduct individualized engagement opportunities as well as video communications for families to stay connected with their loved one.

Last month, the New Your State Department of Health issued an advisory that no resident shall be denied re-admission or admission to a nursing home solely based on a confirmed or suspected diagnosis of COVID-19. If a hospitalized patient is deemed medically stable for discharge, meaning seven days from onset of diagnosis or three days asymptomatic without the use fever-reducing medications and meets other criteria for nursing home admission, we are unable to deny admission.

We want to reassure you that if this situation presents itself, Wesley is prepared. The Outpatient Therapy Gym has been designated as the location for admitting potential COVID-19 patients. This location was chosen as it is on the ground floor, has a separate entrance and is away from all resident units. Wesley will be designating staff to specifically work in this area and they will not work on any other floor. Medical services will be provided through Telehealth, limiting the need for our current providers to work in this area.

In the event that a current resident does become symptomatic with COVID-19, a procedure has been created to maintain all resident and staff safety. This procedure would include isolating the resident and relocating them to the designated COVID-19 treatment location to minimize exposure to other residents. At this time, we have no residents exhibiting signs or symptoms in correlation to the virus and will continue to take all necessary measures to maintain the safety of our residents and staff.

The New York State Department of Health has established designated email addresses for questions specific to nursing home guidelines. Families and residents can reach them via covidnursinghomeinfo@health.ny.gov.

In addition, the New York State Department of Health is providing updated information on the coronavirus and its efforts via https://coronavirus.health.ny.gov/home.

Please visit www.thewesleycommunity.org/coronavirus-updates/ for continually updated information on this evolving pandemic and The Wesley Community’s efforts to ensure the health and safety of our residents, clients and staff.

If you have any additional questions or concerns, please contact me at 518-691-1610 or Chief Operating Officer Dutch Hayward at 518-691-1402.

We wish you continued good health.

Sincerely,

Jessica Florio, Administrator

Coronavirus Updates Home


March 12, 2020

Dear Residents, Family and Friends:

The health threat posed by coronavirus (COVID-19) to our older population is extreme, especially at senior living campuses. According to the Centers for Disease Control and Prevention, older adults are among those most at risk of becoming seriously ill as a result of coronavirus. We have been closely monitoring the situation and following guidelines from the appropriate federal and state agencies in relation to this evolving public health crisis.

Based on the most recent recommendations from the Centers for Medicare and Medicaid Services and in an effort to preclude the spread of coronavirus to our highly vulnerable residents and the dedicated staff who care for them, The Wesley Community has made the difficult decision to discontinue all non-essential visits to the Wesley Health Care Center, effective immediately until further notice. This new policy includes visits by family members and is designed to protect the health and well-being of our residents.

Visitors will only be allowed into the facility if deemed essential or for end-of-life situations. Staff and visitors granted access will be required to go through a screening process by a trained employee.

All traffic into and out of Wesley Health Care Center will be limited to the main (Springs) entrance and the Hathorn Building entrance.  This includes staff, who will be screened before every shift.

Alternative means of communicating with loved ones are being implemented by our Life Enrichment Team, including the use of video conferencing. Residents are also advised to discontinue all non-essential off-campus travel.

We want to emphasize that we have zero cases of coronavirus or the flu at Wesley Health Care Center and have no quarantined staff as of this letter.

There are important additional changes to Embury Apartments and Woodlawn Commons that impact Wesley Health Care Center residents, including:

  • Embury Café at Embury Apartments is closed to non-Embury residents and to non-Embury staff.
  • Georgia’s Restaurant at Woodlawn Commons is closed to non-Woodlawn residents and non-Woodlawn staff.
  • The Gift Shop at Wesley Health Care Center will have limited hours and be available to Wesley Residents.

We will continue to recommend that all individuals take precautions to maintain their health and protect the health of others. The New York State Department of Health recommends the following best practices:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are sick and stay home when you are sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Clean and disinfect frequently touched objects and surfaces.

We do not take these decisions lightly. We understand the importance of family and assure you that these new policies are necessary to best protect your loved ones based on the guidance we have received from the CDC and CMS. We will continue to work closely with the New York State Department of Health, Saratoga County Public Health Services, Centers for Medicare and Medicaid, and the Center for Disease Control and will keep you updated as matters continue to evolve.

If you have any questions or concerns, please contact us at 518-587-3600.

Sincerely,

Dutch Hayward, Chief Operating Officer

Coronavirus Updates Home

The Wesley Community