About The Wesley Community

Administrative Services Directory

Wesley's administrative services staff is available to assist you with questions, billing, and other services. A list of contact information is provided below to help better serve you.

The Wesley Community Campus

131 Lawrence Street, Saratoga Springs, NY 12866

Administrative


J. Brian Nealon, CEO
518.691.1401

Charles "Dutch" Hayward, Chief Operations Officer
518.691.1401

Shelly Amato, Chief Strategy Officer & Assistant Administrator
518.691.1401

Jessica Florio, Administrator
518.691.1610

Kathy Byrnes, Administrative Assistant
518.691.1401

Admissions

Heather Timpson, Admission Coordinator
518.691.1426

Aileen Shippee, Financial Admissions Coordinator
518.691.1409

Shelly Taylor, Admissions Assistant
518.691.1412

Personal Accounts / Bill Payments

Barb Morin, Resident Accounts Specialist
518.691.1415

  • Personal Accounts Payments/Balances/Statements
  • Cash Receipts/Credit Card Payments and/or Direct Deposit Setup/Cancellation

Embury Resident Rent Payments

Kati Squires, Embury Business Office Assistant
518.691.1648

Administrative Services Building

396 Louden Road, Saratoga Springs, NY, 12866

Katie Lahoff, Director of Finance
518.691.1417

Laurie Wetsel, Resident Financial Services Manager
518.691.1413

Kati Squires or Candace Petruzzo, Accounts Payable Specialist
518.691.1542

Rachel LaChapelle, Embury Billing Specialist Accounting Assistant
518.691.1632

 

Resident Billing Services

  • Private Pay Bills/Refunds
  • Medicaid Resident Income Bills/Refunds
  • Medicaid Coverage Questions/Assistance
  • Medicaid Recertifications
  • Medicaid Application Process
  • Security Deposits Bills/Refunds
  • Insurance/Medicare Billing
  • VA Billing
  • Hospice Billing
  • Long Term Care Insurance Billing

Bobbi Fitzgerald, Billing Specialist
518.691.1535
Wesley residents whose last name begins with A - L
Evergreen Adult Day Services

Melissa Russo, Billing Specialist
518.691.1414
Wesley residents whose last name begins with M - Z
Woodlawn Commons

 

Resident Services

Diane Famiano, Business Office Assistant
518.691.1427

  • Newspaper Setup/Cancel/Change Service
  • Physician Bills or Medical Bills From Other Providers
  • Request For Inpatient Medical Records
  • Assistance With Other Outstanding Resident Bill

All Other Business Office Questions

Laurie Wetsel, Resident Financial Services Manager
518.691.1413

OUR BUSINESS OFFICE HOURS: 9 am - 4 pm
Walk-in or available by appointment.

Location Map and Directions

Business Office MapFrom Wesley head south on Lawrence St. Turn left onto Van Dam St. which becomes NY-50/NY-29. Travel toward I-87 for 2.0 miles. Turn right onto Weibel Ave. at light. At next light, turn left onto Louden Rd. Proceed for 1.3 miles to 396 Louden Rd on right



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